Staff Product Manager, Loyalty & Engagement (Fintech)

Affirm, Inc.; Kelowna; Sur place; CAD 181 000 - 241 000; Plein temps

Résumé du poste

Affirm, Inc. is seeking a senior product leader to own the consumer loyalty program from concept to launch.

You will define the vision, success metrics, and sequencing across quarters, and partner with cross-functional teams to deliver rewards, tiers, and surface experiences that make Affirm the preferred way customers pay over time. You will design the program economics, run experiments, measure incremental impact, and advocate for user-centric, compliant implementations across the product and

Qualifications

• 8+ years in product management with consumer mobile apps, fintech, or neobanks.
• Launched products from scratch; ownership of loyalty/rewards programs.
• Experience owning repeat usage, retention, or share of wallet metrics.
• Ability to build and defend financial models for rewards costs and funding.
• Strong UX instincts and a design-first mindset.

Responsabilités

• Own the vision and roadmap for affirm's consumer loyalty program; set hypotheses and metrics.
• Launch the first version of rewards and tiers across app, checkout, and post-purchase surfaces.
• Build engagement loops to drive weekly use and loyalty.
• Own program economics: reward liability, funding mix, and payback analyses.
• Set up measurement foundation and tune earn/burn and tier thresholds.
• Collaborate with Risk, Credit, Legal, Compliance, Finance, and Marketing to ensure compliant rewards with no hidden fees.
• Lead embedded engineering and design pods through ambiguity.

Connaissances

Product management

Consumer mobile apps

Fintech

Neobanks

Experiment design

LTV measurement

SQL

Amplitude

Cross-functional leadership

UX sensibility

Formation

Bachelor's degree in a related field

Outils

Claude Code

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Description du poste

Affirm, Inc. is seeking a senior product leader to own the consumer loyalty program from concept to launch.

You will define the vision, success metrics, and sequencing across quarters, and partner with cross-functional teams to deliver rewards, tiers, and surface experiences that make Affirm the preferred way customers pay over time. You will design the program economics, run experiments, measure incremental impact, and advocate for user-centric, compliant implementations across the product and