Sr. Technical Program Manager

Electronic Arts; Vancouver; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading gaming company in Metro Vancouver is seeking a Senior Technical Program Manager to lead technology programs enhancing collaboration across teams. The role requires 8+ years of program management experience, strong technical expertise, and exceptional stakeholder management skills. You will drive operational excellence and facilitate transformational changes within EA’s technology ecosystem. This hybrid position offers competitive compensation and comprehensive benefits.

Benefits

3 weeks vacation

10 days sick leave

Health/dental/vision coverage

Life and disability insurance

Retirement plan

Qualifications

• 8+ years of experience in program or project management in technical or engineering environments.
• Exceptional stakeholder management skills with the ability to influence diverse audiences.
• Expertise in change management and facilitating organizational transitions.

Responsibilities

• Lead and manage large-scale technology programs.
• Facilitate collaboration among product teams, engineering, and senior leaders.
• Provide data-driven updates to stakeholders.
• Define, track, and analyze key performance indicators (KPIs).

Skills

Program management

Stakeholder management

Technical acumen

Leadership

Communication

Job description

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Operations

Central Technology Operations exists to empower innovation and enable scalability for teams across our organization. We strive for operational excellence to foster data-driven decision-making and enable teams to focus on transformative creativity. Joining Operations means working with strategic partners in world-class technology teams, opportunities to streamline processes and eliminate barriers, and telling stories that support the evolution of interactive entertainment.

***(Hybrid Role)

The Role

As a Senior Technical Program Manager, you will join EA’s Central Technology Operations Team and lead large-scale technology programs that enable seamless collaboration across product teams and departments. Reporting to the Director of Operations, you will drive operational excellence, optimize processes, and deliver strategic technology initiatives. This role requires strong technical expertise and focuses on driving technological innovation within EA’s gaming ecosystem.

The Operations team serves as a cross-functional partner, fostering efficiency and innovation. As a Senior Technical Program Manager, your expertise in technical program delivery, stakeholder management, and strategic planning will be vital in solving complex problems and advancing our technological capabilities.

What You’ll Do

• Lead Technical Programs: Build and lead technically-focused programs and initiatives aimed at supporting EA’s innovation goals.
• Facilitate Collaboration: Senior leaders, product teams, engineering, and cross-functional partners to define, plan, and execute technology programs aligned with organizational goals, ensuring technical requirements are met.
• Drive Alignment: Develop and maintain strong relationships with stakeholders; facilitate alignment and transparency on program goals, progress, risks, and dependencies.
• Communicate Effectively: Provide concise, data-driven updates to stakeholders and leadership, adapting communication for technical and non-technical audiences.
• Measure Progress: Define, track, and analyze key performance indicators (KPIs), success criteria, and feedback mechanisms to evaluate program effectiveness and continuous improvement.
• Manage Change: Manage change initiatives to ensure smooth adoption of new processes or technologies, minimizing resistance and maximizing strategic value.

What You’ll Bring

• 8+ years of experience in program or project management within technical or engineering environments.
• Technical acumen with experience working closely with software development, or technical operations teams.
• Exceptional stakeholder management skills with the ability to influence, challenge, and build consensus across organizational levels.
• Demonstrated leadership in managing multiple priorities, navigating ambiguity, and driving results independently.
• Expertise in change management, with the ability to facilitate organizational and technological transitions smoothly.
• Excellent communication skills, capable of translating technical details for diverse audiences.
• Self-motivated, proactive, and resourceful, with a collaborative mindset and a passion for delivering impactful results.

Pay Transparency - North America

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

Pay Ranges

In British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.

Pay is just one part of the overall compensation at EA.

For British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.