Sr. Business Systems Analyst (Wealth Client Servicing)

TD; Canada; On-site; CAD 76,000 - 116,000; Full time

Job summary

A leading financial institution in Canada is seeking a Business Systems Analyst for the Wealth Onboarding ART team. This role focuses on enabling seamless onboarding experiences by collaborating with product owners, gathering requirements, and managing technical specifications. Candidates should have at least 5 years of experience in an Agile environment and a strong understanding of onboarding systems. Competitive salary and opportunities for growth provided.

Benefits

Health and well-being benefits

Savings and retirement programs

Career development opportunities

Qualifications

• 5 years relevant experience in Agile environment.
• Strong understanding of onboarding systems.
• Experience with Jira workflows and payload mapping.
• Ability to translate business requirements into technical tasks.
• Familiarity with TD Wealth onboarding processes.

Responsibilities

• Lead requirement gathering and technical specification for onboarding workflows.
• Map payload attributes and validate integration logic.
• Collaborate with Product Owners and Dev Leads on backlog refinement.
• Create and manage Jira stories for onboarding enhancements.
• Support reporting enhancements and batch job configurations.

Skills

Agile experience

Onboarding systems knowledge

Jira workflows

Payload mapping and API orchestration

Business requirements translation

Knowledge of TD Wealth processes

Job description

Overview

Work Location: Toronto, Ontario, Canada
Hours: 37.5
Line of Business: Technology Solutions
Pay Details: $76,800 - $115,200 CAD

This role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate\'s skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Role Description

This role will be working with Wealth Onboarding ART team, which is dedicated to enabling clients and colleagues to open TD Wealth accounts in a matter of minutes, through a rich and engaging client experience. The BSA for this team plays a critical role in enabling seamless onboarding experiences across TD Wealth lines of business, bridging business needs with technical execution, ensuring system workflows, integrations, and reporting mechanisms are aligned with onboarding objectives.

Key Responsibilities

• Lead requirement gathering and technical specification for onboarding workflows.
• Map payload attributes from Easy Apply (UI Application) to Client Master database via WCOM (processing engine) and validate integration logic.
• Collaborate with Product Owners and Dev Leads during backlog refinement sessions and sprint planning to refine backlog items.
• Create and manage Jira stories, tasks, and sub-tasks aligned with onboarding enhancements.
• Support reporting enhancements and batch job configurations for onboarding metrics.
• Participate in release planning, impact assessments, and production issue resolution.

Required Skills

• 5 years relevant experience in Agile environment
• Strong understanding of onboarding systems (WCOM, Easy Apply, Client Master).
• Experience with Jira workflows, payload mapping, and API orchestration.
• Ability to translate business requirements into actionable technical tasks.
• Familiarity with TD Wealth onboarding processes and reporting structures.

Who We Are

TD is one of the world\'s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you\'ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we\'re here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information

We\'re delighted that you\'re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we\'re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you\'re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You\'ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we\'re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you\'ve got everything you need to succeed in your new role.

Interview Process

We\'ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you\'d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only)

Sans Objet