Sr. Analyst, LS Analytics & Sys Ops

Hispanic Alliance for Career Enhancement; Calgary; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading non-profit organization is seeking a Senior Analyst for LS Analytics & Sys Ops in Calgary. The ideal candidate will leverage expertise in data analytics and systems management to enhance decision-making in Legal Services. Responsibilities include overseeing application support, managing data systems, and implementing performance metrics. A university degree and over 2 years of relevant experience are required, along with strong skills in Power BI and SQL development. The role supports a hybrid work model and includes competitive benefits.

Benefits

Career development opportunities

Competitive benefits and pension package

Generous time off

Qualifications

• 2+ years of related broad business experience, particularly in transformational process change.
• Experience with data analyses and visualizations using Power BI.
• Familiarity with SQL development and Microsoft Office Suite.

Responsibilities

• Provide systems administration support for Legal Services applications.
• Establish key performance indicators for business optimization.
• Manage background systems and data flows for reporting.

Skills

Data analytics

Power BI

SQL query development

Microsoft Suite

Relationship building

Education

University degree in Business, Engineering, IT, or Data Science

Tools

SQL Server

Oracle/Azure

Azure Databricks

Job description

Posting End Date: December 17, 2025

Employee Type: Regular-Full time

Union/Non: This is a non-union position

The Sr Analyst LS Analytics & Sys Ops role is focused on driving effective decision-making and optimization in both the financial and performance space, through a broad understanding of Legal Services matter management and billing processes. This role requires technical expertise in data analytics and enables the consumption of data and reporting by Legal Services teams, at all levels.

This position maintains relationships and provides guidance and prioritization of work to interdepartmental groups (TIS) and external partners/vendors, ensuring data and systems reliability and integrity. The role oversees the full systems lifecycle, collaborating with technical and business experts for reliable technology operations and is accountable for customer service and systems administration support. This role ensures the department has the critical tools and accurate data to continue providing professional services to the company.

We offer opportunities for career development, growing your knowledge and skills, and an exciting career with competitive benefits and pension package including generous time off.

Apply today to this excellent opportunity on our team! #joinourteam

What You Will Do:

• Provide customer service and systems administration support for Legal Services eBilling and Matter Management application (TeamConnect, LegalConnect+), ensuring smooth operations and resolving system-related issues.
• Enable the department to leverage the full value of data analytics, through establishment of key performance indicators and metrics in areas such as external counsel selection and spend, panel use, matter budgeting and allocation, resourcing and, identification and flagging of billing concerns.
• Manage the background systems (data warehouses, data flows/models, queries, etc.) which enable dashboards to translate data into graphs, charts, tables, scorecards, narratives, etc. for effective department operations and on-brand presentation.
• Amalgamate cross-departmental data sources and leverage future technologies and connections, such as Azure or Hyperion, to reduce manual effort and improve efficiency/accuracy.
• Strengthen the area of process and governance through maintenance and development of use and adoption metrics.
• Ensure optimization of current technologies through collaboration with the performance team and key and gap analysis.
• Development and contribution to process, governance and reference guides for systems and reporting tools.
• Support technology implementation, configurations and investments through understanding of current and future state Legal Services systems.
• Monitoring of system permissions for non-compliance and use. Ensure data availability through monitoring tools and collaboration with TIS/vendor.

Who You Are:

Required:

• University degree in a relevant discipline (e.g., Business, Engineering, Information Technology, Data Science), or demonstrated equivalent experience.
• 2+ yrs of related broad business experience; involvement on large and/or transformational process change, and management is particularly desirable.
• Demonstrated proficiency with Power BI for data analysis and visualization.
• Strong experience in SQL query development, including in SQL Server and Oracle/Azure environments. Knowledge of Azure Databricks is an asset.
• Familiarity with Microsoft Suite (Excel, Word, PowerPoint) for data manipulation and presentation.
• A well-developed strategic perspective, including demonstrated abilities to anticipate, think critically, interpret ambiguity and make decisions that balance speed, rigour, quality and agility.
• Experience working effectively at all levels in an organization and ability to develop collaborative working relationships with internal and external stakeholders.

Preferred:

• Knowledge of Legal matter management (TeamConnect), an asset

Working Conditions:

• Office environment: travel may be required
• This position requires adherence to time management strategies to mitigate mental stress that can be associated with the need to meet rigid deadlines while managing competing tasks

Flex Work Arrangements

Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge's FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time, to opt for a compressed workweek schedule, or the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option. #LI-Hybrid

At this time, Enbridge cannot transfer or sponsor a work visa or employment authorization for this position.

This position does not offer relocation assistance.

At Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting [e-mail].

Information For Applicants:

• Applications can be submitted via our online recruiting system only.
• We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
• Final candidates for this position may be required to undergo a security screening, including a criminal records check.

To learn more about us, visit www.enbridge.com