Specialist, Salesforce Marketing Cloud Automation & Design

Cogeco Connexion; Burlington; On-site; CAD 75,000 - 90,000; Full time

Job summary

A leading telecommunications company is seeking a Specialist in Salesforce Marketing Cloud Automation & Design in Burlington, ON. The role requires 5+ years of Salesforce Marketing Cloud experience, technical expertise across the suite, and strong leadership skills. Responsibilities include designing solutions, performance optimization, and troubleshooting. The ideal candidate is bilingual in French and English, with excellent problem-solving and project management skills. Join a company that values diversity and employee well-being.

Benefits

Professional development opportunities

Inclusive work environment

Focus on employee well-being

Qualifications

• 5+ years of experience in Salesforce Marketing Cloud.
• Strong understanding of marketing automation principles.
• Proven leadership and team management skills.

Responsibilities

• Provide deep technical expertise across the Salesforce Marketing Cloud suite.
• Design and implement scalable solutions meeting business needs.
• Monitor and optimize the performance of the platform.

Skills

Salesforce Marketing Cloud expertise

AMPscript proficiency

SQL knowledge

Problem-solving skills

Project management

Education

Bachelor's degree in Computer Science, Marketing, Business, or related field

Tools

Salesforce Marketing Cloud

Job description

Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.

Time Type: Regular

Specialist, Salesforce Marketing Cloud Automation & Design

The Specialist, Salesforce Marketing Cloud Automation & Design is a highly skilled professional responsible for the building automations, implementation, and optimization of the Salesforce Marketing Cloud platform, bringing expertise to drive in delivering high-quality campaigns and achieving business objectives.

Key Responsibilities

• Technical Expertise: Provide deep technical expertise across the Salesforce Marketing Cloud suite, including Journey Builder, Email Studio, Automation Studio, Mobile Studio, Content Builder and Personalization. Demonstrate proficiency in AMPscript, SQL, and API development for advanced customization and integration.
• Solution Design: Design and implement scalable and efficient solutions that meet business needs and align with industry best practices. This includes integrating Salesforce Marketing Cloud with other critical systems. Ability to design, code and deploy SFMC preference center and API connections.
• Performance Optimization: Monitor and optimize the performance of the platform, ensuring high availability and responsiveness.
• Troubleshooting: Diagnose and resolve technical issues, providing timely and effective solutions.
• Innovation: Stay abreast of emerging technologies and industry trends, and recommend innovative solutions to enhance the platform's capabilities.
• Process Improvement: Continuously evaluate and improve team processes, workflows, and tools to enhance efficiency and effectiveness.

Qualifications

• Bachelor's degree in Computer Science, Marketing, Business, or related field
• 5+ years of experience in Salesforce Marketing Cloud
• Strong understanding of marketing automation principles and best practices
• Experience with data management, integration, and API development
• Excellent problem-solving and analytical skills
• Proven leadership and team management skills
• Strong project management and organizational skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to work in a fast-paced and dynamic environment
• Bilingual French/English (strong asset)

Location: Burlington, ON

Company: Cogeco Connexion Inc

At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.

If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at [e-mail].