Specialist, Designated Beauty Advisor

HOLT RENFREW; Montreal; On-site; CAD 40,000 - 60,000; Full time

Job summary

A luxury retail company in Montreal is seeking a Specialist Designated Beauty Advisor to build customer relationships and exceed sales targets. The ideal candidate should have at least two years of experience in commission-based sales, be fully bilingual in French and English, and excel in delivering exceptional customer service. Candidates will enjoy a flexible schedule and contribute to a collaborative, team-oriented environment.

Qualifications

• Proven ability to exceed sales targets.
• Minimum of two years' experience in commission-based sales.
• Prior retail sales experience in a luxury environment preferred.

Responsibilities

• Deliver extraordinary service to all customers.
• Exceed personal sales and service goals.
• Build a loyal personal client base.

Skills

Customer relationship building

Sales target achievement

Bilingual in French and English

Collaboration and teamwork

Adaptability in fast-paced environments

Education

High school diploma

Job description

As a Specialist Designated Beauty Advisor, you will develop deep, long-lasting relationships with customers to increase sales, service, and loyalty. You will be responsible for achieving the sales target of your assigned brand, while delivering extraordinary service to all customers.

Responsibilities

• Consistently deliver extraordinary service to all customers.
• Exceed all sales and service personal goals and targets.
• Exceed all sales and service brand goals and targets.
• Build a loyal personal client base by acquiring new customers, developing existing clients, and retaining loyal clients.
• Share expert level of product knowledge with the entire store selling team.
• Maintain solid relationships with buyers, vendors, and selling managers.
• Drive brand sales by identifying key marketing opportunities, executing events, and making assortment recommendations.
• Attend all educational sessions offered, including product knowledge and vendor seminars.
• Perform floor recovery, visual merchandising, price changes, and related sales support tasks.
• Communicate regularly with personal clients regarding in-store events, merchandise requests, and sales follow-up.
• Resolve all customer service issues and partner with selling management on any issues outside of guidelines.
• Comply with all Health & Safety policies and requirements.
• Perform other duties as assigned.

Requirements

• High school diploma.
• Proven ability to exceed sales targets.
• Highly collaborative and able to work in a team-oriented environment.
• Able to work in a fast-paced environment with a high degree of multi-tasking and minimal supervision.
• Able to work a flexible schedule including nights, weekends, and holidays.
• Minimum of two or more years’ experience in a commission-based sales environment.
• Prior retail sales experience as a product specialist in a luxury environment preferred.
• Entrepreneurial, competitive, self-confident, and self-motivated.
• Fully bilingual in French and English.