spa receptionist

Government of Canada; Calgary; On-site; CAD 35,000 - 45,000; Full time

Job summary

A public sector organization in Calgary seeks a customer service representative to greet clients, provide information, and perform clerical duties. The ideal candidate has a high school diploma and can manage multiple tasks while demonstrating strong interpersonal skills. Experience in a customer service setting is preferred. This role is on-site only, ensuring consistent service delivery punctuated by effective communication.

Benefits

Free parking available

Qualifications

• Experience in customer service is an asset.
• Attention to detail is essential.
• Flexibility and multitasking abilities required.

Responsibilities

• Greet and direct visitors to appropriate service areas.
• Provide basic information and customer service to clients.
• Perform clerical duties like filing, data entry, and scheduling.

Skills

Attention to detail

Time management

Customer service

Excellent written communication

Excellent oral communication

Team player

Ability to multitask

Efficient interpersonal skills

Education

Secondary (high) school graduation certificate

Tools

MS Office

MS Excel

Electronic medical records

Electronic scheduler

Electronic mail

Job description

Overview

Languages: English

Education

• Secondary (high) school graduation certificate

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Order office supplies
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Perform data entry
• Provide customer service
• Clean and maintain work space

Experience and specialization

• Electronic medical records
• Electronic scheduler
• MS Office
• Electronic mail
• MS Excel

Additional information

• Repetitive tasks
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management

Benefits

• Free parking available