Solutions Architect

CTO.ai; Toronto; On-site; CAD 125,000 - 150,000; Full time

Job summary

A leading workflow automation platform in Canada is seeking an experienced Solutions Engineer to join their Customer Success Team. You will ensure the successful implementation of SaaS products, collaborating with various teams to address client needs and provide tailored solutions. Ideal candidates should have solid DevOps or Platform Engineering experience with AWS, CI/CD, and familiarity with programming languages like Typescript. The role offers competitive salaries, flexible work environments, and a chance to impact product development.

Benefits

Competitive salary

Flexible work schedule

Comprehensive benefits plan

Maternity & Parental leave options

Flexible vacation policy

Qualifications

• Strong DevOps or Platform Engineering experience in relevant technologies.
• Customer-centric with experience solving client pain points.
• Familiar with collaboration between Product, Engineering & Sales.
• Experience in startup environment with flexible problem-solving skills.

Responsibilities

• Ensure successful implementation of SaaS products to customers.
• Collaborate with teams to create technical proposals and proof of concepts.
• Engage clients to address their needs and solve challenges.
• Contribute to product discovery and design efforts.

Skills

DevOps or Platform Engineering experience

AWS

CI/CD

Terraform

Kubernetes

Typescript

Python

Node

Golang

Job description

About Us

We’re a small passionate team of entrepreneurial people who have dedicated a lot of our energy to creating a platform for building platforms, which materially advance the experience that companies and developers share as they build world‑changing products.

Culture

• We always make decisions that strengthen our culture.
• Decisive: we make decisions quickly & then debate them with data.
• Speed: we believe in moving fast & prioritizing our best work.
• Adaptable: we expect change to happen & make adaptable plans.

Putting the Dev back into DevOps

CTO.ai is a workflow automation platform that simplifies developer operations so your growing team can measurably improve delivery velocity and hit launch dates. The SaaS product empowers software development teams to compose an internal developer platform for any cloud powered by measurable workflows, which can be easily distributed across the team to standardize best practices, enabling consistent & measurable productivity, regardless of experience level.

Workflow Smarter, Not Harder

• Easily release code to any cloud directly from Slack.
• Automate live previews of new feature changes.
• Measure CI/CD cadence & stability of all products.

About The Opportunity

We’re currently looking for an experienced Solutions Engineer to join our Customer Success Team to ensure the successful implementation of our SaaS product to our customers. As a Solution Architect, you’ll collaborate with our Customer Success and Solutions Architects to create detailed technical proposals and proof of concepts as well as partner with our Engineering team to successfully implement your solutions. This is a client‑facing role, largely supported by the entire project team.

Responsibilities & Qualifications

• Strong DevOps or Platform Engineering experience with technologies such as AWS, CI/CD, Terraform, CDK, and Kubernetes, in addition to proficiency in one or more programming languages, including Typescript. We also use Python, Node and Golang.
• Customer‑centric engineer who understands that the goal is to solve the pain points of the customer. Experience doing client work and seeing different types of challenges within different projects.
• Work closely with Product Team, and understand the dance between Product, Engineering & Sales.
• Excited to contribute to the product today and be part of the next phase of product discovery and design. Startup experience, self‑direction, and a flexible approach to solving complex problems are keys to success.

About You

• We love candidates with unique career paths and those who bring varying experiences with them. When applying please speak directly about how your experience and your career goals align with the above.

Why We Love Working Here

• We each have a lot of autonomy and the opportunity to make a big impact.
• We value each other's opinions and voices and work to create a transparent and collaborative environment.
• We offer competitive salaries and make sure we check these each year against local industry salary surveys.
• We support families and provide employees with Maternity & Parental leave options.
• We provide a flexible work schedule and environment.
• We have a flexible vacation policy.
• We offer an employer-paid comprehensive benefits plan.

Job Details

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Engineering and Information Technology
• Industry: Software Development
• Location: Greater Vancouver Metropolitan Area (Burnaby, British Columbia, Canada)

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Job ID: J‑18808‑Ljbffr.