Software Systems Support

InfoSpec Systems Inc. (aks Profitek POS Solutions); Richmond; On-site; CAD 50,000 - 85,000; Full time

Job summary

A leading POS solutions provider in Vancouver is seeking skilled professionals for full-time technical support and installation roles. Responsibilities include providing inbound and onsite support, conducting client training, and handling after-hours assistance. Candidates should possess strong troubleshooting and training skills, and having previous POS experience is advantageous. The position offers competitive pay ranging from $50,000 to $85,000 annually along with health benefits.

Benefits

Dental care

Extended health care

Life insurance

On-site parking

Vision care

Qualifications

• Experience with remote/onsite technical support and installation for computer systems.
• Good troubleshooting and training skills.
• POS experience is an asset.

Responsibilities

• Provide inbound support from the Vancouver Office.
• Conduct onsite support/installation/client training.
• Offer cell phone based support after regular business hours.

Skills

Fluent in English

Troubleshooting skills

Client training skills

Building/repairing Windows systems

Windows networking knowledge

Job description

For over 35 years, InfoSpec has been providing PC-based POS solutions under its flagship brand Profitek to the hospitality and retail industries. Based in Vancouver, B.C., with branch offices in Calgary and Toronto in Canada and in China, together with a growing leadership network in the USA, we keep close ties with our clients and are capable of providing on-going and reliable support as well as professional services. Enjoying substantial sales and territory expansion, we are seeking more professionals to participate in our continued growth in Vancouver.

Responsibilities

Responsibilities: Duties include inbound support from the Vancouver Office, onsite support / installation / client training, cell phone based support after regular business hours, and use of own vehicle and tools.

Qualifications

Qualifications: Fluent in English. Working experience with remote / onsite technical support & installation for computer systems, building / repairing Windows based computer systems, Windows networking knowledge; good troubleshooting & training skills. Having POS experience is an asset.

Benefits and Pay

Extended Health after Probation.

Job Types: Full-time, Permanent

Pay: $50,000.00-$85,000.00 per year

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Vision care

Work Location: In person