Software QA Analyst

Sonova Group; Kitchener; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading healthcare technology firm in Kitchener, Canada, is seeking a Software QA Analyst for a 12-month contract. The role involves thorough testing of software applications, defect analysis, and collaboration with cross-functional teams to ensure high quality and reliability for hearing aid market applications. A Bachelor's degree in Computer Science or related field is required, along with strong analytical and organizational skills. This position offers a dynamic work environment and opportunities for continuous self-improvement.

Benefits

Exciting work environment

Collaborative culture

Flexible hybrid model work environment

Rich benefits plan

Mentorship program

Qualifications

• Experience in application software testing is a strong asset.
• Ability to work independently while collaborating effectively within a team.

Responsibilities

• Perform functional, exploratory, regression, load, and performance testing.
• Identify, investigate, and document software defects.
• Validate resolved defects and confirm fixes meet quality standards.
• Provide technical support related to software testing practices.

Skills

Analytical skills

Organizational skills

Communication skills

Attention to detail

Education

Bachelor’s degree in Computer Science or related field

Job description

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

Software QA Analyst (Contract)

Software QA Analyst | 12-month Contract

The Software QA Analyst is responsible for testing software applications and analyzing defects to ensure quality and reliability for hearing aid market applications, manufacturing systems, and internal sales and marketing support tools. This role supports software quality assurance efforts by performing structured testing, documenting findings, and collaborating with cross-functional teams to meet delivery timelines.

Responsibilities:

• Perform functional, exploratory, regression, load, and performance testing across software applications
• Identify, investigate, and document software defects, including root cause analysis, in the defect tracking system
• Validate resolved defects to confirm fixes are complete, effective, and meet quality standards
• Execute planned and self-directed exploratory testing to uncover potential risks and issues
• Communicate testing status, findings, and progress regularly to the Software QA Manager and team members
• Provide technical support and knowledge transfer related to software testing practices to QA team members
• Perform other related duties as assigned

More about you:

• Bachelor’s degree or college diploma in Computer Science, Computer Engineering, or a related field
• Experience in application software testing is a strong asset
• Strong analytical skills with the ability to investigate issues and identify root causes
• Excellent organizational, communication, and interpersonal skills
• Strong attention to detail and commitment to delivering high-quality software
• Ability to work independently while collaborating effectively within a team environment

Don’t meet all the criteria? If you’re willing to go allin and learn, we’d love to hear from you!

We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone, please contact Sonova HR.

What we offer:

• Exciting and challenging work environment
• Collaborative culture
• Opportunities for continuous self-improvement
• Opportunities for flexible hybrid model work environment
• A company that values diversity and inclusion
• Rich benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on pension contributions
• Mentorship program and career development plans

Sonova Canada is now a certified Great Place to Work® May 2024- May 2025.

How we work:

At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.