Shift Supervisor - Lead Team to Legendary Service

Starbucks; Edmonton; On-site; CAD 21,000 - 29,000; Full time

Job summary

Starbucks in Edmonton is seeking a Shift Supervisor to assist the store manager in running daily operations and leading the shift team. You will deploy partners, delegate tasks, and ensure the Starbucks Experience through legendary service, quality beverages, and a clean, welcoming store environment.

You will model Starbucks guiding principles, help train new partners, provide feedback to the store manager, and maintain consistent attendance and performance.

Qualifications

• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.

Responsibilities

• Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
• Maintains a calm demeanor during high volume to keep store operations on standard.
• Anticipates customer and store needs by evaluating environment and cues.
• Communicates information to manager to respond to create Third Place environment.
• Assists with new partner training with coaching and feedback.
• Delivers legendary customer service to all customers.
• Executes store operations during scheduled shifts.
• Organizes opening and closing duties as assigned.
• Follows cash handling, safety and security policies.

Skills

Direct the work of others

Learn quickly

Oral communication

Retail environment

Interpersonal skills

Teamwork

Job description

Starbucks in Edmonton is seeking a Shift Supervisor to assist the store manager in running daily operations and leading the shift team. You will deploy partners, delegate tasks, and ensure the Starbucks Experience through legendary service, quality beverages, and a clean, welcoming store environment.

You will model Starbucks guiding principles, help train new partners, provide feedback to the store manager, and maintain consistent attendance and performance.