Shift Supervisor — Customer Experience Lead

Starbucks Corp.; Edmonton; On-site; CAD 23,000 - 30,000; Full time

Job summary

Starbucks Corporation in Edmonton, Canada, is seeking a Shift Supervisor to support the store manager and lead partners during scheduled shifts. You’ll deploy partners, delegate tasks, and uphold the Starbucks Experience with legendary customer service, quality beverages, and a clean, welcoming store environment.

You will model Starbucks guiding principles, provide coaching, and ensure smooth operations during peak hours while maintaining attendance and safety standards.

Qualifications

• Customer service experience in retail or restaurant environments.
• Ability to direct the work of others and coach teammates.
• Effective verbal communication and interpersonal skills.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Lead partners and delegate tasks to ensure the Starbucks Experience.
• Maintain a clean and welcoming store environment and adherence to safety policies.

Skills

Team leadership

Customer service

Communication

Interpersonal skills

Teamwork

Learning quickly

Job description

Starbucks Corporation in Edmonton, Canada, is seeking a Shift Supervisor to support the store manager and lead partners during scheduled shifts. You’ll deploy partners, delegate tasks, and uphold the Starbucks Experience with legendary customer service, quality beverages, and a clean, welcoming store environment.

You will model Starbucks guiding principles, provide coaching, and ensure smooth operations during peak hours while maintaining attendance and safety standards.