Shift Supervisor - Lead Team & Legendary Service

Starbucks; Sherwood Park; On-site; CAD 25,000 - 36,000; Part time

Job summary

Starbucks in Sherwood Park, Alberta is seeking a Shift Supervisor to assist the store manager and lead the team during scheduled shifts. You will deliver legendary customer service, manage daily operations, and coach partners to uphold the Starbucks Experience.

This role emphasizes maintaining store standards, running opening/closing duties, and ensuring safety and quality in beverages and food products while fostering a positive team environment.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.

Responsibilities

• Assists store manager in executing store operations during scheduled shifts.
• Leads partners, delegates tasks and maintains customer service standards.
• Delivers legendary customer service with a focus on quick service and quality beverages and products.
• Maintains a clean, comfortable store environment and adheres to safety policies.
• Provides coaching and feedback to partners to support performance and accountability.
• Ensures proper cash handling and operational procedures during shifts.

Skills

Direct the work of others

Learn quickly

Effective oral communication

Retail environment knowledge

Interpersonal skills

Team player

Job description

Starbucks in Sherwood Park, Alberta is seeking a Shift Supervisor to assist the store manager and lead the team during scheduled shifts. You will deliver legendary customer service, manage daily operations, and coach partners to uphold the Starbucks Experience.

This role emphasizes maintaining store standards, running opening/closing duties, and ensuring safety and quality in beverages and food products while fostering a positive team environment.