Shift Supervisor: Lead Team & Legendary Service

Starbucks; Calgary; Presencial; CAD 42.000 - 54.000; Jornada completa

Descripción de la vacante

Starbucks Calgary is seeking a Shift Supervisor to assist the store manager in executing store operations during scheduled shifts and to lead partners in delivering the Starbucks Experience. You will delegate tasks, maintain a clean, welcoming store environment and model Starbucks guiding principles.

As a team leader, you will coach partners, ensure quality beverages and products, and help maintain high standards of service and safety throughout your shift.

Formación

• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.

Responsabilidades

• Acts with integrity and upholds Starbucks culture and mission.
• Maintains calm during high volume to keep store operations on standard.
• Communicates information to the manager for shift adjustments.
• Assists with partner training and provides coaching as needed.
• Delivers legendary customer service and connects with customers.
• Organizes opening and closing duties and adheres to cash handling policies.
• Maintains attendance and punctuality, ensuring product quality and presentation.

Conocimientos

Customer service

Team leadership

Communication

Retail experience

Fast learner

Descripción del empleo

Starbucks Calgary is seeking a Shift Supervisor to assist the store manager in executing store operations during scheduled shifts and to lead partners in delivering the Starbucks Experience. You will delegate tasks, maintain a clean, welcoming store environment and model Starbucks guiding principles.

As a team leader, you will coach partners, ensure quality beverages and products, and help maintain high standards of service and safety throughout your shift.