Shift Supervisor — Lead the Team to Legendary Service

Starbucks Corp.; Southwestern Ontario; Presencial; CAD 45.000 - 58.000; Jornada completa

Descripción de la vacante

Starbucks Canada is seeking a Shift Supervisor to assist the store manager in executing store operations during scheduled shifts and to lead partners in delivering the Starbucks Experience with legendary service, quality beverages, and a clean, welcoming store environment.

This role requires strong leadership, teamwork, and the ability to train and coach partners, manage opening and closing duties, and uphold cash handling and safety policies while maintaining high standards.

Formación

• Customer service experience in a retail or restaurant environment.
• Ability to direct the work of others and coach teammates.
• Strong communication and teamwork capabilities.

Responsabilidades

• Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
• Maintains a calm demeanor during high volume to keep store operations at standard and set a positive example.
• Anticipates customer and store needs by evaluating environment and cues.
• Communicates information to manager so the team can respond and create the Third Place environment during each shift.
• Assists with new partner training and coaching as needed.
• Delivers legendary customer service to all customers by acting with a customer comes first attitude.

Conocimientos

Ability to direct the work of others

Ability to learn quickly

Effective oral communication skills

Knowledge of the retail environment

Strong interpersonal skills

Ability to work as part of a team

Descripción del empleo

Starbucks Canada is seeking a Shift Supervisor to assist the store manager in executing store operations during scheduled shifts and to lead partners in delivering the Starbucks Experience with legendary service, quality beverages, and a clean, welcoming store environment.

This role requires strong leadership, teamwork, and the ability to train and coach partners, manage opening and closing duties, and uphold cash handling and safety policies while maintaining high standards.