Shift Supervisor: Lead Team & Legendary Customer Service

Starbucks; Hamilton; On-site; CAD 25,000 - 33,000; Full time

Job summary

Starbucks in Hamilton, Ontario is seeking a Shift Supervisor to assist the store manager in running daily operations during scheduled shifts. You will lead partners, delegate tasks, and ensure prompt service while maintaining a clean and welcoming environment for customers.

Responsibilities include coaching team members, delivering legendary customer service, and upholding safety and cash-handling procedures.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to direct the work of others.
• Ability to learn quickly.
• Effective oral communication skills.
• Knowledge of the retail environment.
• Strong interpersonal skills.
• Ability to work as part of a team.

Responsibilities

• Assists the store manager during scheduled shifts.
• Deploys partners and delegates tasks to the team.
• Delivers legendary customer service with prompt service.
• Maintains a clean, safe, and welcoming store environment.
• Follows cash handling and safety procedures.

Skills

Directing others

Quick learner

Effective communication

Retail knowledge

Interpersonal skills

Team player

Job description

Starbucks in Hamilton, Ontario is seeking a Shift Supervisor to assist the store manager in running daily operations during scheduled shifts. You will lead partners, delegate tasks, and ensure prompt service while maintaining a clean and welcoming environment for customers.

Responsibilities include coaching team members, delivering legendary customer service, and upholding safety and cash-handling procedures.