Shift Supervisor: Lead Team & Legendary Service

Starbucks; Ottawa; On-site; CAD 40,000 - 55,000; Full time

Job summary

Starbucks is hiring a Shift Supervisor in Ottawa, Ontario. You will assist the store manager in executing store operations during scheduled shifts, while leading partners and delivering the Starbucks Experience with legendary customer service, quality beverages and a clean store environment.

You will model Starbucks guiding principles and contribute to a great place to work. This role emphasizes teamwork, quick learning, and strong interpersonal skills within a fast-paced retail setting.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to direct the work of others.
• Strong communication and interpersonal skills.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Deploy partners and delegate tasks to the shift team.
• Deliver legendary customer service to all customers.
• Maintain a clean and comfortable store environment.
• Follow cash handling and safety procedures.
• Organize opening and closing duties as assigned.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Job description

Starbucks is hiring a Shift Supervisor in Ottawa, Ontario. You will assist the store manager in executing store operations during scheduled shifts, while leading partners and delivering the Starbucks Experience with legendary customer service, quality beverages and a clean store environment.

You will model Starbucks guiding principles and contribute to a great place to work. This role emphasizes teamwork, quick learning, and strong interpersonal skills within a fast-paced retail setting.