Shift Supervisor — Lead Team, Deliver Legendary Service

Starbucks; Southwestern Ontario; On-site; CAD 40,000 - 52,000; Full time

Job summary

A leading coffeehouse chain is seeking a Shift Supervisor in Southwestern Ontario. The role involves assisting the store manager with operations, leading team members, and ensuring exceptional customer service. Candidates should have experience in a retail or restaurant environment, strong communication skills, and the ability to work well in a team. Join a company recognized for its positive workplace culture and commitment to diversity and inclusion. Compensation and benefits are competitive and based on experience.

Qualifications

• Experience in a retail or restaurant environment is required.
• Ability to learn quickly and adapt to high volume situations.
• Effective communication to manage team and customer interactions.

Responsibilities

• Assist store manager in executing operations during shifts.
• Lead team and delegate tasks for optimal store performance.
• Deliver outstanding customer service and maintain store standards.
• Provide feedback and coaching to team members.

Skills

Customer service experience

Directing the work of others

Effective oral communication

Knowledge of the retail environment

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffeehouse chain is seeking a Shift Supervisor in Southwestern Ontario. The role involves assisting the store manager with operations, leading team members, and ensuring exceptional customer service. Candidates should have experience in a retail or restaurant environment, strong communication skills, and the ability to work well in a team. Join a company recognized for its positive workplace culture and commitment to diversity and inclusion. Compensation and benefits are competitive and based on experience.