Shift Supervisor: Lead Service & Team Excellence

Starbucks; Fort McMurray; On-site; CAD 40,000 - 50,000; Full time

Job summary

A popular coffee shop in Fort McMurray is seeking a Shift Supervisor to assist in executing effective store operations during shifts. This role will require leading the team, ensuring legendary customer service, and adhering to health and safety guidelines. Candidates should possess customer service experience in retail or restaurants, excellent communication skills, and the ability to motivate others. Join a workplace renowned for its commitment to diversity and inclusivity.

Qualifications

• Customer service experience is essential.
• Ability to learn quickly and adapt to various situations.
• Knowledge of retail environment and cash handling.

Responsibilities

• Assist the store manager in executing store operations.
• Delegate tasks and provide exemplary customer service.
• Train new partners and provide feedback on performance.
• Maintain store standards for cleanliness and safety.

Skills

Customer service experience in a retail or restaurant environment

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Job description

A popular coffee shop in Fort McMurray is seeking a Shift Supervisor to assist in executing effective store operations during shifts. This role will require leading the team, ensuring legendary customer service, and adhering to health and safety guidelines. Candidates should possess customer service experience in retail or restaurants, excellent communication skills, and the ability to motivate others. Join a workplace renowned for its commitment to diversity and inclusivity.