Shift Supervisor - Lead Customer Service & Café Operations

Starbucks; Surrey; On-site; CAD 25,000 - 30,000; Full time

Job summary

Starbucks is seeking a Shift Supervisor to assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners, delegate tasks, and deliver legendary customer service with prompt service, quality beverages and products, and a clean store environment.

You will model Starbucks guiding principles and enjoy a workplace widely regarded as a great place to work, with a team that loves what they do.

Qualifications

• Experience directing a team in a fast-paced environment.
• Strong communication and customer service skills.
• Ability to learn quickly and adapt to store needs.

Responsibilities

• Acts with integrity, honesty and knowledge that promote Starbucks culture, values and mission.
• Maintains calm demeanor during high volume periods to keep store operations on plan.
• Anticipates customer and store needs and responds to create the Third Place environment.

Skills

Direct others

Learn quickly

Communication

Retail environment

Teamwork

Job description

Starbucks is seeking a Shift Supervisor to assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners, delegate tasks, and deliver legendary customer service with prompt service, quality beverages and products, and a clean store environment.

You will model Starbucks guiding principles and enjoy a workplace widely regarded as a great place to work, with a team that loves what they do.