Shift Supervisor: Lead Team, Deliver Legendary Service

Starbucks; Winnipeg; On-site; CAD 42,000 - 54,000; Full time

Job summary

Starbucks is seeking a Shift Supervisor to assist the store manager in executing store operations during scheduled shifts and to lead partners by delegating tasks for a smooth operation. You will deliver the Starbucks Experience with legendary customer service and a clean, welcoming store environment.

You will model Starbucks guiding principles and demonstrate strong teamwork and communication while maintaining daily standards and safety protocols.

Qualifications

• Customer service experience in a retail or restaurant environment.

Responsibilities

• Acts with integrity, honesty and knowledge that promote Starbucks culture.
• Maintains a calm demeanor during high volume periods to keep store operations on standard.
• Anticipates customer and store needs and communicates with the manager for the shift.
• Assists with partner training and provides coaching as needed.
• Delivers legendary customer service and connects with customers on each shift.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Job description

Starbucks is seeking a Shift Supervisor to assist the store manager in executing store operations during scheduled shifts and to lead partners by delegating tasks for a smooth operation. You will deliver the Starbucks Experience with legendary customer service and a clean, welcoming store environment.

You will model Starbucks guiding principles and demonstrate strong teamwork and communication while maintaining daily standards and safety protocols.