Shift Supervisor - Lead Team & Deliver Legendary Service

Starbucks; Kelowna; On-site; CAD 23,000 - 28,000; Full time

Job summary

Starbucks seeks a Shift Supervisor to support store operations and lead the team during scheduled shifts. You will delegate tasks, maintain standards and deliver excellent customer experiences. This role emphasizes coaching, safety, and the Starbucks Experience across customers and partners.

The successful candidate will promote a positive work environment, ensure operational excellence and uphold cash handling procedures while contributing to a great place to work.

Qualifications

• Direct the work of others during shifts.
• Demonstrate rapid learning of new tasks and store procedures.
• Communicate clearly and effectively with customers and partners.
• Apply knowledge of retail environment to daily operations.
• Build positive relationships and communicate with team members.
• Collaborate as part of a cohesive shift team.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Lead partners and delegate tasks to ensure smooth service.
• Provide legendary customer service and maintain a clean store environment.
• Model Starbucks guiding principles and standards for cash handling and safety.
• Support training and coaching of new partners to promote performance.
• Deliver consistent beverage, product and presentation quality.

Skills

Direct the work

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Job description

Starbucks seeks a Shift Supervisor to support store operations and lead the team during scheduled shifts. You will delegate tasks, maintain standards and deliver excellent customer experiences. This role emphasizes coaching, safety, and the Starbucks Experience across customers and partners.

The successful candidate will promote a positive work environment, ensure operational excellence and uphold cash handling procedures while contributing to a great place to work.