Shift Supervisor: Lead Team, Deliver Legendary Service

Starbucks; Outaouais; On-site; CAD 22,000 - 28,000; Full time

Job summary

Starbucks is seeking a Shift Supervisor to assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners, delegate tasks, and ensure the Starbucks Experience with legendary customer service, quality beverages, and a clean store environment.

You will model Starbucks guiding principles and contribute to a positive team culture while ensuring safety, cash handling, and adherence to policies during each shift.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to learn quickly and adapt to busy service periods.

Responsibilities

• Acts with integrity, honesty and knowledge to promote Starbucks culture and mission.
• Maintains calm demeanor during high volume or unusual events to keep store operations to standard.
• Delivers legendary customer service with a customer-comes-first attitude and connects with customers.
• Directs and delegates tasks to shift team to ensure efficient store operations.

Skills

Direct the team

Customer service

Leadership

Job description

Starbucks is seeking a Shift Supervisor to assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners, delegate tasks, and ensure the Starbucks Experience with legendary customer service, quality beverages, and a clean store environment.

You will model Starbucks guiding principles and contribute to a positive team culture while ensuring safety, cash handling, and adherence to policies during each shift.