Shift Supervisor: Lead Team, Deliver Legendary Service

Starbucks Corp.; Richmond Hill; On-site; CAD 36,000 - 48,000; Full time

Job summary

Starbucks Corp. is seeking a Shift Supervisor to assist the store manager in running store operations during shifts. You will lead partners, delegate tasks, and deliver the Starbucks Experience through prompt service, quality beverages and products, and a welcoming environment.

You will model Starbucks guiding principles, maintain high standards, and contribute to a positive team culture. This role highlights leadership, customer service, and operational excellence across shift duties.

Qualifications

• Direct the work of others during shifts.
• Demonstrate quick learning and adaptability.
• Communicate effectively with customers and team members.
• Knowledge of the retail environment and store operations.
• Strong interpersonal skills and teamwork.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Delegate tasks to team members to ensure smooth service.
• Provide legendary customer service and maintain a clean, welcoming store environment.
• Lead by example to maintain high standards and safety.
• Train and coach partners to improve performance and service quality.
• Ensure cash handling and register procedures are followed properly.
• Maintain attendance and punctuality during shifts.

Skills

Directing work

Quick learning

Effective communication

Retail knowledge

Interpersonal skills

Team collaboration

Job description

Starbucks Corp. is seeking a Shift Supervisor to assist the store manager in running store operations during shifts. You will lead partners, delegate tasks, and deliver the Starbucks Experience through prompt service, quality beverages and products, and a welcoming environment.

You will model Starbucks guiding principles, maintain high standards, and contribute to a positive team culture. This role highlights leadership, customer service, and operational excellence across shift duties.