Shift Manager

Mad Radish; Ottawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

A dynamic food service company in Ottawa is seeking an HR Manager to oversee recruitment, training, and employee engagement initiatives. The successful candidate will ensure compliance with labor laws and foster a positive work environment through effective leadership and motivation. Strong problem-solving abilities and a commitment to stellar customer service are essential for this position.

Qualifications

• Highly motivated individual with strong leadership skills.
• Ability to effectively manage and engage team members.
• In-depth knowledge of labor laws and store procedures.

Responsibilities

• Drive HR objectives including recruitment and training.
• Ensure compliance with labor laws and policies.
• Foster team morale and employee retention.
• Participate in store opening and closing functions.

Skills

Problem-solving skills

Leadership

Organizational skills

Customer service skills

Job description

Overview

• Oversees and drives store level human resources objectives: recruitment, onboarding, training, performance management/evaluations, disciplinary action, succession planning, payroll and HR administration.
• Ensures compliance with all company, provincial, federal and local labor laws and policies. Partners with General Manager and/or HQ human resources to resolve employee relation issues.
• Responsible for coordinating and facilitating team meetings that communicate company -led initiatives at store level.
• Empowers team to execute high hospitality standards and provides employees with the training/developmental opportunities to properly execute our four customer service commandments and customer journey .
• Actively seeks opportunities to foster team morale. Responsible for the overall engagement and retention of employees.
• Appropriately delegates duties to employees in accordance to job level.
• Oversees and participates as needed in opening, closing and shift transition functions.

EXPECTED BEHAVIOURS

• Highly motivated
• Demonstrates critic al problem-solving skills
• Effective leader and coach
• Highly organized
• Highly committed
• Consistently exhibits stellar customer service skills
• Demonstrates in-depth knowledge of all store procedures and food handling regulations

START DATE

START DATE: 05/29/2023

APPLY

Let us know if you are interested in this position. Complete this short form and we will follow up with you promptly.

• Job Position
• Name *
• Email Address *
• Phone
• I consent to receiving information from CERC. *