Shift Leader

Firehouse Subs; Dempseys Corner; On-site; CAD 40,000 - 50,000; Full time

Job summary

A well-known fast-casual restaurant chain in Nova Scotia is looking for a Shift Leader accountable for daily operations. This role ensures compliance with health regulations and company policies while leading the team towards a superior guest service experience. Responsibilities include profit management, employee training, and effective communication with management. Candidates must be able to work long hours on their feet and lift heavy items. This position requires a commitment to quality in every aspect of service and operations.

Qualifications

• Ability to work on feet for up to 13 hours.
• Capability to lift up to 50 lbs.
• Experience in restaurant operations is advantageous.

Responsibilities

• Ensure restaurant compliance with regulations.
• Oversee shift profitability and operational guidelines.
• Lead the restaurant team to meet guest service standards.

Skills

Leadership

Effective communication

Customer service

Knowledge of health regulations

Job description

This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations.

• Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA and any other appropriate regulations required for the legal operation of the business.
• Ensure knowledge, adherence and enforcement of all Firehouse Subs® Policies and Procedures.
• Ensures the profitability of the business by operation shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth.
• Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® “culture” and mission and vision statements.
• Assists the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
• Participates in interviewing, hiring, training and disciplining employees under the guidance of the GM.
• Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
• Actively participates in all Public Safety Foundation initiatives.
• Represents Firehouse Subs® in a professional, positive manner at all times.
• Communicates effectively to the GM/Owner any and all issues that may impact our business.
• Able to work on their feet for up to 13 hours at a time.
• Able to lift up to 50 lbs.
• Any other duties assigned by GM/Owner.