Shift Lead - Legendary Service & Team Coach

Starbucks Corp.; Calgary; On-site; CAD 42,000 - 66,000; Full time

Job summary

Starbucks Corp. in Calgary seeks a Shift Supervisor to assist the store manager in executing store operations during scheduled shifts and to lead partners to deliver the Starbucks Experience with legendary customer service, quality beverages and a clean, welcoming store.

You will model Starbucks guiding principles, provide coaching, and ensure safety and cash handling policies. Join a team known for its culture and opportunities to grow.

Qualifications

• Customer service experience in retail or restaurant settings.
• Ability to direct the work of others.
• Effective oral communication with customers and teammates.
• Knowledge of the retail/food service environment.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Delegate tasks to partners and deploy staff to maintain the Starbucks Experience.
• Provide legendary customer service with prompt service and quality beverages.
• Ensure a clean and comfortable store environment.
• Follow health, safety and cash handling policies.

Skills

Customer service

Team leadership

Communication skills

Team collaboration

Job description

Starbucks Corp. in Calgary seeks a Shift Supervisor to assist the store manager in executing store operations during scheduled shifts and to lead partners to deliver the Starbucks Experience with legendary customer service, quality beverages and a clean, welcoming store.

You will model Starbucks guiding principles, provide coaching, and ensure safety and cash handling policies. Join a team known for its culture and opportunities to grow.