Shift Lead - Legendary Service & Team Coach

Starbucks Corp.

Calgary

On-site

CAD 42,000 - 66,000

Full time

14 days+
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Job summary

Starbucks Corp. in Calgary seeks a Shift Supervisor to assist the store manager in executing store operations during scheduled shifts and to lead partners to deliver the Starbucks Experience with legendary customer service, quality beverages and a clean, welcoming store.

You will model Starbucks guiding principles, provide coaching, and ensure safety and cash handling policies. Join a team known for its culture and opportunities to grow.

Qualifications

  • Customer service experience in retail or restaurant settings.
  • Ability to direct the work of others.
  • Effective oral communication with customers and teammates.
  • Knowledge of the retail/food service environment.

Responsibilities

  • Assist the store manager in executing store operations during scheduled shifts.
  • Delegate tasks to partners and deploy staff to maintain the Starbucks Experience.
  • Provide legendary customer service with prompt service and quality beverages.
  • Ensure a clean and comfortable store environment.
  • Follow health, safety and cash handling policies.

Skills

Customer service
Team leadership
Communication skills
Team collaboration

Job description

Starbucks Corp. in Calgary seeks a Shift Supervisor to assist the store manager in executing store operations during scheduled shifts and to lead partners to deliver the Starbucks Experience with legendary customer service, quality beverages and a clean, welcoming store.

You will model Starbucks guiding principles, provide coaching, and ensure safety and cash handling policies. Join a team known for its culture and opportunities to grow.

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