Shift Supervisor: Lead Team, Deliver Legendary Service

Starbucks Corp.

Surrey

On-site

CAD 21,000 - 29,000

Full time

14 days+
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Job summary

Starbucks Corp. in Surrey, BC is seeking a Shift Supervisor to assist the store manager in executing store operations during scheduled shifts and to lead partners in delivering the Starbucks Experience with legendary customer service, quality beverages and a clean, welcoming store environment.

You will model Starbucks guiding principles, assign tasks, provide coaching, and ensure cash handling and safety procedures are followed during each shift.

Qualifications

  • Direct the work of others.
  • Learn quickly and adapt to shift needs.
  • Excellent oral communication and listening skills.
  • Knowledge of the retail environment and point-of-sale operations.
  • Strong interpersonal skills and teamwork.
  • Ability to work as part of a team and support store goals.

Responsibilities

  • Assist the store manager in executing store operations during scheduled shifts.
  • Lead partners and delegate tasks to meet store standards.
  • Provide legendary customer service and respond to customer needs.
  • Maintain a clean, safe, and welcoming store environment.
  • Communicate updates to the manager and respond to peak periods calmly.
  • Coach and support partners to improve performance and service quality.
  • Ensure adherence to cash handling, safety, and security procedures.
  • Open and close the store as assigned.

Skills

Team leadership
Direct others
Fast learner
Effective communication
Retail knowledge
Team player

Job description

Starbucks Corp. in Surrey, BC is seeking a Shift Supervisor to assist the store manager in executing store operations during scheduled shifts and to lead partners in delivering the Starbucks Experience with legendary customer service, quality beverages and a clean, welcoming store environment.

You will model Starbucks guiding principles, assign tasks, provide coaching, and ensure cash handling and safety procedures are followed during each shift.

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