Shift Supervisor - Lead Team to Legendary Service

Starbucks Corp.; Calgary; On-site; CAD 42,000 - 54,000; Full time

Job summary

Starbucks Corp. Calgary location seeks a Shift Supervisor to assist the store manager in executing operations during scheduled shifts and to lead the team in delivering the Starbucks Experience.

You will deploy partners, delegate tasks, and model Starbucks guiding principles while ensuring prompt service, quality beverages, and a clean, welcoming store. This role emphasizes coaching, collaboration, and maintaining high standards.

Qualifications

• Customer service experience in a retail or restaurant environment.

Responsibilities

• Assists with store operations during scheduled shifts.
• Directs the team and delegates tasks to ensure Starbucks Experience.
• Maintains a calm demeanor during high-volume periods and adheres to standards.
• Communicates information to the manager to respond to customer needs and store conditions.
• Provides coaching and feedback to partners to improve performance and service.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Job description

Starbucks Corp. Calgary location seeks a Shift Supervisor to assist the store manager in executing operations during scheduled shifts and to lead the team in delivering the Starbucks Experience.

You will deploy partners, delegate tasks, and model Starbucks guiding principles while ensuring prompt service, quality beverages, and a clean, welcoming store. This role emphasizes coaching, collaboration, and maintaining high standards.