Shift Lead: Legendary Service & Store Ops

Starbucks Corp.; City of Langley; On-site; CAD 42,000 - 56,000; Full time

Job summary

Starbucks Corp. in Langley, BC, is seeking a Shift Supervisor to assist the store manager with daily operations during scheduled shifts.

You will lead partners, assign tasks, and deliver the Starbucks Experience by providing legendary customer service with prompt service, quality beverages and products, and a clean, welcoming store environment. You will model Starbucks guiding principles, uphold safety and cash policies, and contribute to a positive team culture while helping the store run

Qualifications

• Experience in customer service in a retail or restaurant setting.

Responsibilities

• Assist store manager with store operations during scheduled shifts.
• Lead and deploy partners, delegate tasks to ensure smooth operations.
• Provide legendary customer service and maintain a clean, welcoming environment.
• Manage cash handling and safety procedures as per policy.
• Coach and train partners, give timely feedback to improve performance.

Skills

Direct others

Quick learner

Oral communication

Retail environment knowledge

Interpersonal skills

Team player

Job description

Starbucks Corp. in Langley, BC, is seeking a Shift Supervisor to assist the store manager with daily operations during scheduled shifts.

You will lead partners, assign tasks, and deliver the Starbucks Experience by providing legendary customer service with prompt service, quality beverages and products, and a clean, welcoming store environment. You will model Starbucks guiding principles, uphold safety and cash policies, and contribute to a positive team culture while helping the store run