Shift Lead: Legendary Service & Team Coach

Starbucks Corp.; Vancouver; On-site; CAD 25,000 - 30,000; Full time

Job summary

Starbucks is seeking a Shift Supervisor in Vancouver to assist the store manager in executing store operations during scheduled shifts and to lead partners in delivering the Starbucks Experience with legendary customer service.

You will model Starbucks guiding principles, support training, and help maintain a clean, welcoming store environment while ensuring safety and compliance during your shift.

Qualifications

• Experience directing a team in a retail or restaurant setting.
• Strong communication and interpersonal skills.
• Ability to learn quickly and adapt to high-volume periods.

Responsibilities

• Direct the work of the shift team and delegate tasks.
• Ensure legendary customer service and prompt beverage preparation.
• Open and close store duties and follow cash handling procedures.

Skills

Team leadership

Customer service

Communication

Retail knowledge

Job description

Starbucks is seeking a Shift Supervisor in Vancouver to assist the store manager in executing store operations during scheduled shifts and to lead partners in delivering the Starbucks Experience with legendary customer service.

You will model Starbucks guiding principles, support training, and help maintain a clean, welcoming store environment while ensuring safety and compliance during your shift.