Shift Lead: Deliver Legendary Service and Smooth Operations

Starbucks; Halton Hills; Sur place; CAD 38 000 - 52 000; Plein temps

Résumé du poste

Starbucks is seeking a Shift Supervisor to assist the store manager in executing daily store operations during shifts. You will lead a team, delegate tasks, and uphold the Starbucks Experience with prompt service and high-quality beverages, while maintaining a clean, welcoming environment.

Role emphasizes coaching partners, ensuring safety, and delivering legendary customer service to every customer. Equal opportunity employer with a diverse, inclusive workplace.

Qualifications

• Experience delivering customer service in a retail or restaurant setting.
• Ability to direct the work of others and lead a team on shift.
• Strong communication and interpersonal skills for guiding partners.

Responsabilités

• Act with integrity and promote Starbucks culture and values.
• Stay calm during high volume to maintain standard operations.
• Assist with opening and closing duties on scheduled shifts.
• Provide legendary customer service and respond to customer needs.
• Coach and train partners to improve performance and service.

Connaissances

Customer service

Team leadership

Communication

Interpersonal skills

Training new partners

Description du poste

Starbucks is seeking a Shift Supervisor to assist the store manager in executing daily store operations during shifts. You will lead a team, delegate tasks, and uphold the Starbucks Experience with prompt service and high-quality beverages, while maintaining a clean, welcoming environment.

Role emphasizes coaching partners, ensuring safety, and delivering legendary customer service to every customer. Equal opportunity employer with a diverse, inclusive workplace.