Shift Lead: Deliver Legendary Service & Smooth Operations

Starbucks; Victoria; On-site; CAD 42,000 - 54,000; Full time

Job summary

Starbucks is seeking a Shift Supervisor to assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience with legendary customer service, quality beverages and products, and maintain a clean, welcoming store environment.

You will model Starbucks guiding principles, help train new partners, and provide feedback to the store manager.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to learn quickly and adapt to store needs.

Responsibilities

• Act with integrity and promote the culture, values and mission of Starbucks.
• Maintain a calm demeanor during high volume to keep store operations on standard.

Skills

Direct leadership

Oral communication

Interpersonal skills

Retail knowledge

Team player

Quick learner

Job description

Starbucks is seeking a Shift Supervisor to assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience with legendary customer service, quality beverages and products, and maintain a clean, welcoming store environment.

You will model Starbucks guiding principles, help train new partners, and provide feedback to the store manager.