Shift Lead: Legendary Service & Store Ops

Starbucks; Windsor; On-site; CAD 32,000 - 45,000; Full time

Job summary

Starbucks is seeking a Shift Supervisor to assist the store manager in running daily operations during scheduled shifts. You will lead partners, delegate tasks, and ensure the Starbucks Experience through legendary service, quality beverages, and a clean store environment.

You will model Starbucks principles, maintain high standards during peak times, and coach team members to deliver outstanding service consistently.

Qualifications

• Customer service experience in a retail or restaurant environment is expected.
• Strong leadership and ability to direct the work of others.
• Excellent communication and interpersonal skills are essential.

Responsibilities

• Assist the store manager in executing store operations during shifts.
• Deploy partners and delegate tasks to create the Starbucks Experience.
• Provide legendary customer service with prompt service and quality beverages and products.
• Maintain a clean and comfortable store environment and follow safety policies.
• Lead by example and coach partners to improve performance during shifts.

Skills

Direct the team

Quick learning

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Job description

Starbucks is seeking a Shift Supervisor to assist the store manager in running daily operations during scheduled shifts. You will lead partners, delegate tasks, and ensure the Starbucks Experience through legendary service, quality beverages, and a clean store environment.

You will model Starbucks principles, maintain high standards during peak times, and coach team members to deliver outstanding service consistently.