Shift Lead: Legendary Service & Team Coach

Starbucks; Burlington; On-site; CAD 42,000 - 54,000; Full time

Job summary

Starbucks is seeking a Shift Supervisor to assist the store manager in running daily store operations during scheduled shifts. You will lead partners, delegate tasks, and deliver the Starbucks Experience with legendary service, quality beverages, and a clean, welcoming store environment.

Role requires strong teamwork, leadership, and communication skills, with a focus on integrity and customer-first engagement. Join a community-driven brand recognized as a top employer and apply today.

Qualifications

• Experience in customer service in a retail or restaurant setting.
• Ability to supervise a team during a shift.
• Strong communication and leadership abilities.

Responsibilities

• Assist store manager in executing shift operations.
• Lead and deploy partners, delegate tasks, and maintain the customer experience.
• Provide coaching and feedback to partners on shift.
• Ensure safety, cash handling, and store policies are followed.
• Maintain attendance, cleanliness, and product quality during shifts.

Skills

Direct the work

Quick learning

Effective communication

Interpersonal skills

Teamwork

Job description

Starbucks is seeking a Shift Supervisor to assist the store manager in running daily store operations during scheduled shifts. You will lead partners, delegate tasks, and deliver the Starbucks Experience with legendary service, quality beverages, and a clean, welcoming store environment.

Role requires strong teamwork, leadership, and communication skills, with a focus on integrity and customer-first engagement. Join a community-driven brand recognized as a top employer and apply today.