ServiceNow Sr. Technical Consultant-GRC

Fujitsu; Vancouver; Remote; CAD 90,000 - 120,000; Full time

Job summary

A leading technology solutions company is seeking a skilled ServiceNow Technical Consultant to provide design and development expertise supporting various consulting initiatives across Canada. Ideal candidates should have a minimum of 5 years of experience in ServiceNow development, with proven skills in GRC-related solutions. This role offers competitive salary, comprehensive benefits, and a flexible work environment.

Benefits

Competitive salary

Generous benefits

Ongoing learning opportunities

Qualifications

• Minimum of 5 years of ServiceNow development experience.
• Experience developing ServiceNow solutions and technical design documents in GRC domain.
• Experience as ServiceNow Developer on enterprise level or large projects.

Responsibilities

• Provide hands-on ServiceNow design and development expertise.
• Develop systems integrations and process automation.
• Coordinate application and platform upgrades.

Skills

ServiceNow development

Java

JavaScript

HTML

XML

ITIL practices

Education

Bachelor's degree or equivalent professional experience

Tools

ServiceNow

Job description

Following rapid expansion of new client initiatives, the Fujitsu SaaS practice is seeking a skilled ServiceNow Technical Consultant (Sr. Developer), with strong ServiceNow related design and development experience to join our dynamic solutions team.

Candidates may be based anywhere in Canada.

Role and Accountabilities

• Providing hands-on ServiceNow related design and development expertise, supporting a range of ServiceNow based consulting initiatives.
• Experience developing GRC - Audit management, Business Continuity Management, Policy and Compliance, Vendor Risk assessment.
• Setting up policies, standards and regulations which includes integration with UCF or any third-party system.
• Working closely with ServiceNow functional team, configure and improve core and custom applications - Work directly with end users to resolve support issues within ServiceNow.
• Ability to convey complex technical concepts in understandable business terms.
• Develop systems integrations and process automation.
• Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each.
• Document and gain acceptance / approvals of selected final solutions.
• Coordinate application and platform upgrades - Load, manipulate and maintain data between ServiceNow and other systems.

Skills and Experience Requirements

• Minimum of 5 years of ServiceNow development experience (Implementation/integration, enhancement and production level design and development support).
• Experience developing ServiceNow solutions and technical design documents from business requirements in the GRC domain - At least two full lifecycle ServiceNow implementations in the role of a lead consultant.
• Experience as ServiceNow Developer / Technical Consultant on enterprise level, or large implementation projects.
• Programming expertise in Java, JavaScript, HTML, XML - Must be technically savvy and able to design and build applications that meet business goals and objectives.
• Demonstrated understanding of ITIL practices.
• Bachelor's degree or equivalent professional experience.
• Certified ServiceNow System Administrator Preferred: - ServiceNow certifications - Certified Implementation Specialist in ITSM, ITOM. - ITIL v3 certification.
• Excellent analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Strong presentation development and Customer Presentation skills.
• Successful teamwork experience & demonstrated leadership abilities.

What we offer

• The opportunity to architect, design and build ServiceNow solutions to multiple sectors both with our existing client base and new customers
• Unrivalled investment and training in you and your career.
• Stimulating environment offering ongoing learning opportunities.
• Culture of innovation and inspiration.
• Competitive salary and generous benefits.
• A very flexible and creative environment for everyone.