Service Technician

Wash LaundrySystems; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

An innovative company is seeking a dedicated Service Technician to join their dynamic team in Toronto. This role focuses on the service and maintenance of laundry and parking equipment, ensuring high-quality service and customer satisfaction. As a key player in a fast-paced environment, you will respond to service calls, conduct repairs, and maintain equipment standards. If you're passionate about customer care and possess strong technical skills, this opportunity will challenge and engage you while contributing to a high-performance culture. Join a team that values your growth and success!

Qualifications

• G2 gas license required for servicing equipment.
• Excellent diagnostic ability and troubleshooting skills are essential.

Responsibilities

• Respond to service calls and repair equipment to company standards.
• Manage and maintain Coinamatic assets and expenses.

Skills

Technical Aptitude

Electrical Skills

Mechanical Skills

Troubleshooting Skills

Communication Skills

Education

Post-secondary education in appliance technician or electrical courses

Tools

Basic tools

Job description

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across the USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose and achievement in the work we do while staying true to the DNA of our core values. We value our people and encourage the development of talented and motivated employees to support the continued performance and growth of our diverse operations. We have been the foundation of many successful careers. At our core, we are an innovation-driven, fast-paced team environment with a high-performance culture. If you are looking for a career that will challenge and engage you, is focused on customer care and quality service, then WE are the company for you. We invite you to bring your passion and experience to our team!

As a qualified Service Technician, you are responsible for service and maintenance of laundry and parking equipment within the Greater Toronto region; successfully sustaining service levels and quality excellence to our customers and clients.

Responsibilities:

• Respond to service calls as dispatched
• Repair equipment to company standard
• Respond to emergency calls as required
• Rotate weekend ‘on call’ and after hour standby coverage
• Evaluate and advise of any upgrades required in laundry rooms
• Manage calls in territory to meet customer committed response times
• Manage and maintain Coinamatic assets and expenses i.e.: vehicle, phone/communication device, fax machine, parts, uniform etc.
• Develop and maintain a good rapport with Laundry Attendants, Owners, Environmental Managers, and other client personnel.
• Represent Coinamatic in a positive and professional manner

Qualifications & Requirements:

• A G2 gas license
• Some post-secondary education with a focus on appliances technician or electrical courses
• Valid Driver’s License and a good driving record
• Demonstrate technical, electrical, and mechanical aptitude with excellent diagnostic ability
• Demonstrate troubleshooting skills i.e.: plumbing, ventilation, electrical etc.
• Solid driving knowledge of the GTA
• Team player who can work with all levels of the organization i.e. sales, administration
• Excellent communication skills, verbal and written
• Able to maintain excellent customer/client experience
• Requires own basic tools.