Service Technician

Atlantic Equipment Services; City of Moncton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading service provider in the food equipment industry in Moncton is seeking Service Technicians to repair and maintain commercial kitchen appliances. Responsibilities include troubleshooting equipment, providing customer service, and supporting training goals. Ideal candidates will have strong mechanical skills and a G2 Gasfitter certification. Competitive compensation and comprehensive benefits offered.

Benefits

Comprehensive group benefits

Company vehicle and specialty tools

Training and development opportunities

Qualifications

• Experience diagnosing and troubleshooting commercial food equipment.
• Excellent communication skills; accountable and self-driven.
• Valid driver's license with a relatively clean driving record.

Responsibilities

• Repair and maintain commercial kitchen appliances and refrigeration equipment.
• Provide exceptional customer service to clients.
• Support future training and educational goals as needed.

Skills

Customer service

Mechanical aptitude

Electrical aptitude

Education

Education in appliance service or a related field

Gasfitter certification (G2)

Job description

$25 - $45 an hour

Who we are:

Atlantic Equipment Services, a division of Heritage Food Service Group of Canada, is Nova Scotia's largest factory-authorized Parts and Service Centre for the Food Service Industry. We have several decades of history and our licensed, factory-trained technicians minimize downtime and prioritize urgent service. In addition, we have an extensive support team to drive service excellence and we maintain a sizable inventory of OEM parts. We are the industry leader in Canada, and we care beyond service!

A Day in the life:

In this role, each day brings new challenges and endless learning opportunities! Our Service Technicians repair and maintain commercial kitchen appliances and refrigeration equipment. Typical cooking equipment (gas, steam, and electric) examples: dishwashing equipment, ranges, fryers, steamers, and combi-ovens and more. If you are not currently certified we will support your future training and educational goals. Your role will use your industry knowledge to service complex equipment, while providing exceptional customer service to our customers. You get to be the HERO every day!

What you bring:

• Education in appliance service, or a related field is preferred
• Gasfitter certification (G2)
• Experience diagnosing and trouble-shooting commercial food equipment
• Strong mechanical and electrical aptitude
• Valid driver's license with a relatively clean driving record
• Excellent customer service and communication skills, accountable and self-driven
• Must be available to work overtime and participate in the on-call rotation
• Able to occasionally travel to work at other locations as needed, or travel for training purposes

Why work for us?

• Industry-leading compensation
  • Our hiring range is broad to reflect the skillset of each technician
• Each day brings new challenges and endless learning opportunities
• Comprehensive group benefits and retirement savings program
  • Extended health, dental, STD and LTD
  • All technicians receive a company vehicle, specialty tools and uniforms
• Training and Development Opportunities
  • Industry-leading OEM manufacturer training for our technicians to keep up to date with industry knowledge
  • In-house and on-the-job training provided on a variety of kitchen equipment
  • We continue to invest in developing our team members, and pay for gas schooling or refrigeration apprenticeship
• 24/7 Resources and Support
  • You will be supported by parts experts, technical service support specialists, dispatchers, customer service representatives and field service leaders
• Superior Scheduling
  • Our operation is year-round with no seasonal downtime
• Industry leaders in Canada
  • You will be part of a growing, stable organization, that is the industry leader in Canada

Our recruitment process:

At Atlantic Equipment Services we follow a standard recruitment process with each candidate we contact:

• After completing your application through our career website or a job board, you will receive an email from Atlantic, letting you know that we received your application.
• Any emails you receive will come from one of these domains: @hfsgc.ca; @partstown.ca; @applicantemail.com.
• If your application is being considered for further review you will receive an email from one of our HR team to set up a telephone interview
• Once the telephone interview is completed, if you are advanced to the next step you will have an in-person interview with one of our hiring managers