Service Foreman

Premier Equipment; Ayr; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading equipment dealership in Ontario is looking for a Service Technician to lead the Service Department. Duties include assigning jobs, ensuring timely work completion, and providing technical support. Candidates must have at least 3 years of service experience, excellent communication skills, and be proficient in Microsoft Office. A commitment to a supportive work environment and inclusivity is essential. The role offers competitive compensation and benefits including health coverage and an employee assistance program.

Benefits

Comprehensive Health & Dental Coverage

Company-Matched RRSP

Annual Profit Sharing

Boot & Tool Allowance

Apprenticeship Scholarships

Employee Assistance Program (EAP)

Company Vehicle

Qualifications

• Minimum 3 years of experience as a Service Technician.
• Proven ability to lead and support a team through change.
• Availability for rotating weekend shifts.

Responsibilities

• Assigns jobs and work areas to Service Department employees.
• Ensures timely completion of all assigned work.
• Appraises incoming work orders and participates in repairs.
• Provides technical support and problem resolution for technicians.
• Directs and assists with diagnosing machine problems.
• Assists with technician recruitment and onboarding.
• Communicates customer complaints to the Service Manager.

Skills

Diagnostic and troubleshooting skills

Excellent communication skills (written and verbal)

Ability to coordinate multiple priorities

Proficiency in Microsoft Office

Leadership and support ability

Education

High School Diploma or equivalent

Post-secondary training or technical certifications in equipment repair

Job description

Premier Equipment is the largest full‑service John Deere dealership in Ontario serving agriculture, lawn care, golf, commercial grounds, and compact construction customers across the province. With 20 locations and over 190 skilled technicians, we deliver innovative equipment, expert service, and unmatched support.

It’s an exciting time to join Premier. Come grow with us.

Responsibilities

• Assigns jobs and work areas to Service Department employees based on skills and knowledge
• Ensures timely completion of all assigned work
• Appraises incoming work orders and may participate in repairs
• Reviews work orders for accuracy and completeness
• Provides technical support and problem resolution for technicians, apprentices, and customers
• Directs and assists with diagnosing machine problems
• Assists with technician recruitment and onboarding
• Communicates customer complaints to the Service Manager
• May approve the release of equipment for delivery upon payment
• Assists in delivering performance feedback to service staff
• Supports the Service Manager in all aspects of department operations
• Minimum 3 years of experience as a Service Technician
• Proven ability to lead and support a team through change
• Strong diagnostic and troubleshooting skills
• Excellent communication skills (written and verbal)
• Ability to coordinate multiple priorities in a fast‑paced environment
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Availability for rotating weekend shifts

Preferred

• Experience working with John Deere equipment
• Familiarity with competing agricultural or turf equipment brands
• Prior leadership or supervisory experience in a service environment

Education

• High School Diploma or equivalent required
• Post‑secondary training or technical certifications in equipment repair or mechanics is an asset

At Premier Equipment, we are committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported. We offer accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview, please advise us if you require an accommodation.

At Premier Equipment, we invest in our people and reward their contributions with a competitive and supportive compensation package, including:

• Comprehensive Health & Dental Coverage (includes vision and paramedical services)
• Company‑Matched RRSP
• Annual Profit Sharing
• Boot & Tool Allowance
• Apprenticeship Scholarships
• Employee Assistance Program (EAP)
• Company Vehicle (for qualifying positions)

Referrals increase your chances of interviewing at Premier Equipment by 2x.

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