Service Dispatch & Crew Coordination Specialist

Triumph Roofing and Sheet Metal; Mississauga; On-site; CAD 50,000 - 65,000; Full time

Job summary

A reputable roofing company in Mississauga is seeking a full-time customer service and scheduling coordinator. The ideal candidate should have at least two years of experience in the construction service industry, excellent communication skills, and the ability to manage multiple tasks effectively. Responsibilities include customer relations, scheduling crews, and administrative support. The role offers an annual salary range of $50,000 to $65,000, with benefits including health coverage, paid vacation, and sick days.

Benefits

Comprehensive health coverage

Paid vacation

Paid sick days

Qualifications

• Minimum of two (2) years of Construction service industry experience.
• Ability to multi-task and prioritize effectively.
• Strong work ethic with team and independent skills.

Responsibilities

• Receive incoming calls and respond to customer needs.
• Ensure quality of work meets customer expectations.
• Dispatch and schedule calls to crews efficiently.

Skills

Highly organized

Effective communication

Time management

Problem-solving

Construction service experience

Strong computer skills

Tools

Microsoft Office Suite

Dataforma

Procore

Job description

A reputable roofing company in Mississauga is seeking a full-time customer service and scheduling coordinator. The ideal candidate should have at least two years of experience in the construction service industry, excellent communication skills, and the ability to manage multiple tasks effectively. Responsibilities include customer relations, scheduling crews, and administrative support. The role offers an annual salary range of $50,000 to $65,000, with benefits including health coverage, paid vacation, and sick days.