Server + Bartender

Raven & Pine; Golden; On-site; CAD 30,000 - 45,000; Full time

Job summary

A local dining establishment in the Columbia-Shuswap Regional District is seeking an experienced bartender/server to ensure exceptional guest experiences. Candidates should have at least three years of bartending experience and demonstrate excellent customer service skills. A Serving It Right certification is mandatory, along with a professional appearance and flexibility to work various hours, including weekends and holidays. If you are dedicated to providing personalized service and knowledgeable about local offerings, we want to hear from you.

Qualifications

• At least three years of experience tending bar in a relevant environment.
• Experience balancing a busy service bar while serving guests.
• Ability to maintain a professional appearance and demeanor.

Responsibilities

• Provide excellent customer service for a memorable guest experience.
• Greet guests and represent the brand enthusiastically.
• Ensure compliance with beverage service policies and procedures.

Skills

Customer service excellence

Bartending skills

Responsible Beverage Service compliance

Education

Serving It Right certification

First Aid, Level 1 certification (or willing to obtain)

Job description

Position summary: A bartender/ server ensures every guest is looked after efficiently, courteously and in a friendly and professional manner in accordance with organizational standards. A bartender / server always maintains a high level of integrity, service and hospitality and is willing to take calculated risks to go above and beyond and provide exceptional guest experiences.

Roles and responsibilities:

• Provide excellent customer service to ensure that every guest has a memorable experience.
• Greet guests, enthusiastically representing Noir Food Service Ltd.’s brand, to provide service and information that helps to enhance the guest experience.
• Understand all policies, procedures, standards, specifications, guidelines, and training.
• Support the maintenance of the Responsible Beverage Service Program, including ensuring all liquor and gambling compliance procedures and documentation.
• Ensure that all beverages and products are consistently prepared and served according to the restaurant’s recipes, portioning, and serving standards.
• Adhere to cash handling and reconciliation procedures in accordance with organizational policies and procedures.
• Perform all opening, closing, and cleaning tasks as instructed.
• Encourage upselling of items, and process discounts according to organizational policies.
• Process the sale of food and beverages via the Point-of-Sale system.
• Accept payments and reconcile daily cash outs and floats.
• Assist in answering phones for reservations.
• Stock service supplies, including to go cups, straws, etc.
• Assist in weekly inventory reviews for operational needs.
• Ensure uniform is clean and appearance is professional, according to uniform guidelines.
• Ensures responsible service of alcohol, according to BC’s Serving It Right guidelines.
• Performs other duties as directed by the leadership team.

The ideal candidate is:

• At least three years of experience tending bar, ideally in a restaurant, banquet facility, winery, or similar environment.
• At least two years of experience balancing a busy service bar with serving your guests.
• Dedicated to providing personalized and professional service to all guests, and to showcasing the local region and community offerings.
• Able to work flexible hours, including evenings, weekends, and holidays, as well as overtime from time to time.
• Able to maintain a professional appearance and demeanor, aligning with dress code guidelines.
• Holds a Serving it Right certification and ensures responsible service of alcohol.
• Holds or is willing to work towards holding a First Aid, Level 1 certification.