Senior Technical Writer

Black Duck Software, Inc.; Calgary; On-site; CAD 74,000 - 112,000; Full time

Job summary

A prominent software security company is seeking a Senior Technical Writer to lead documentation for Coverity, their static analysis security testing tool. This role involves owning the documentation lifecycle, collaborating with product teams, and driving DITA best practices. Ideal candidates should have over 5 years of technical writing experience, familiarity with programming, and the ability to translate technical concepts. The position offers a pay range of $74,400 - $111,600 CAD and is focused on creating impactful developer documentation.

Qualifications

• 5+ years of experience as a technical writer.
• Experience with at least one programming language.
• Strong experience with DITA and content strategy.

Responsibilities

• Own the documentation lifecycle for Coverity.
• Collaborate with teams to translate technical concepts into clear content.
• Drive best practices for DITA-based documentation.

Skills

Technical writing

Programming language experience

Command line proficiency

Git/GitLab

DITA expertise

Atlassian JIRA and Confluence

Agile methodologies

API documentation

Communication skills

Attention to detail

Job description

Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.

Make an Impact. Drive Clarity. Empower Developers.

Are you passionate about creating developer-focused documentation that makes complex technology simple? Join us as a Senior Technical Writer and take the lead in reimagining content for Coverity, our cutting-edge static analysis security testing tool. This is your chance to influence documentation strategy, improve user experience, and collaborate with world-class engineers to deliver content that matters.

Key Responsibilities:

• Own the documentation lifecycle for Coverity—from planning and writing to publishing and continuous improvement.
• Collaborate with developers, product managers, and UX teams to translate technical concepts into clear, actionable content.
• Drive best practices for DITA-based documentation and contribute to content architecture and strategy.
• Advocate for the user experience, ensuring documentation is intuitive, accurate, and customer-focused.
• Lead and mentor other writers, guiding small team initiatives and cross-functional projects.

Key Qualifications:

• 5+ years as a technical writer.
• Experience with at least one programming language.
• Comfortable in the command line; Bash scripting is a plus.
• Familiarity with Git/GitLab or similar source control tools.
• Strong experience with DITA: creating ditamaps, tasks, concepts, and reference topics; using keys and ditaval for conditional processing.
• Advanced knowledge of DITA best practices, content strategy, and CCMS systems is highly desirable.

What We Value:

• Proven ability to lead a small team of writers.
• Experience with Atlassian JIRA and Confluence.
• Familiarity with Agile methodologies.
• Experience with SaaS-based integrated product documentation and help pages.
• Ability to translate technical concepts for non-technical users.
• Keen attention to detail and excellent communication skills.
• Experience with API documentation and testing examples using tools like Postman or cURL.
• Developer-facing documentation experience (SDKs, CLI tools).
• Docs-as-code workflows (Git, GitHub pull requests, OAS3 specs).
• Familiarity with application security software.

Pay Range

$74,400 - $111,600 CAD

Black Duck considers all applicants for employment without regard to race, color, religion, sex, gender preference, national origin, age, disability, or status as a Covered Veteran in accordance with federal law. In addition, Black Duck complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. Black Duck also provides reasonable accommodation to individuals with a disability in accordance with applicable laws.