Senior Post-Sales Solutions Engineer — Drive Growth

ReCharge Payments; Toronto; Hybrid; CAD 120,000 - 150,000; Full time

Job summary

A leading subscription platform company in Toronto is seeking a Senior Post‑Sales Solutions Engineer. The ideal candidate will lead technical solutions for complex customer engagements while collaborating with the Customer Success and Implementation teams. This hybrid role requires strong technical depth, excellent communication skills, and a minimum of 3 years' experience in solutions engineering. You will work closely with high-performing merchants to drive retention and support expansion opportunities through innovative solutions.

Benefits

Medical, dental and vision plans

Retirement plan with employer contribution

Qualifications

• At least 3 years of hands-on experience in post-sales solutions engineering.
• Capability to design scalable solutions using APIs.
• Demonstrated ability to operate independently in ambiguous scenarios.

Responsibilities

• Lead complex post-sales engagements with limited guidance.
• Diagnose complex customer scenarios and determine solutions.
• Support and coach junior Solutions Engineers.

Skills

Technical depth and domain expertise

Excellent communication skills

Ability to operate independently

Experience with APIs and integrations

Familiarity with CRM tools

Education

Bachelor’s degree in Computer Science or Engineering

Job description

A leading subscription platform company in Toronto is seeking a Senior Post‑Sales Solutions Engineer. The ideal candidate will lead technical solutions for complex customer engagements while collaborating with the Customer Success and Implementation teams. This hybrid role requires strong technical depth, excellent communication skills, and a minimum of 3 years' experience in solutions engineering. You will work closely with high-performing merchants to drive retention and support expansion opportunities through innovative solutions.