Senior Manager DevSecOps

Scotiabank; Toronto; On-site; CAD 120,000 - 150,000; Full time

Job summary

A leading financial institution in Toronto is seeking a Senior Manager DevSecOps to oversee the Authentication Services team. You will be responsible for maintaining high availability of digital identity platforms and managing a skilled team to deliver innovative authentication solutions. Ideal candidates should have experience in operations leadership, automated production monitoring, and possess strong skills in incident management and IAM. This position offers a supportive environment for professional growth and competitive rewards.

Benefits

Inclusive workplace culture

Upskilling opportunities

Competitive rewards and benefits

Community engagement programs

Qualifications

• Experience in managing operations and production support teams.
• Hands-on experience with various automation and monitoring tools.
• Knowledge of DevOps practices and principles.

Responsibilities

• Manage operations and production support team effectively.
• Ensure regulatory compliance and manage escalations.
• Develop plans to improve service delivery and system reliability.

Skills

Operational leadership

Automated production monitoring

Networking concepts

Incident management

Strong communication

IAM expertise

Tools

Splunk

Ansible

Dynatrace

ServiceNow

PagerDuty

CI/CD pipelines

Jenkins

Job description

Requisition ID: 244351

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

We are looking for a Senior Manager DevSecOps to join our Authentication Services team to help us build, maintain, and monitor the next gen Customer Authentication Services for Scotiabank. This is an exciting opportunity to start with us on a challenging journey to ensure the high availability and reliability of the current and future mission critical Digital Identity platforms for the bank.

As Senior Manager DevSecOps, you will be accountable for maintaining the production support and day-to-day operational activities of one of the largest, cutting-edge Digital Identity and Access Management (IAM) services in Canada.

You will lead and manage a highly skilled professional team of engineers to deliver high demand services like biometric (fingerprint/face-id) authentication, push notifications, password-less authentication … among others. You will not only get the opportunity to grow and learn from experts in security and IAM domains, but also to mentor growing developers to enhance your leadership skills.

If you are passionate about Site Reliability Engineering and Software Operations Management with a strong technical mindset, keen interest in authentication and security, and thrive in a fast-moving environment - this is the position for you!

Is this role right for you? In this role, you will:

• Manage our operations and production support team; optimize their workflow, mentor your direct reports to maximize business and technical efficiencies.
• Ensure all Scotiabank IT regulatory and compliance procedures are met.
• Manage escalations and modify established procedures / approaches to suit specific situations including 24 x 7 support and coordination of recovery efforts.
• Lead by example to develop operational plans and procedures to improve service delivery time-to-market and system reliability.
• Measure and optimize system performance to push our capabilities forward.
• Participate in defining SLIs, SLOs and SLAs for Enterprise Systems.
• Partner with development teams to address outstanding production issues and rollout fixes.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• You’ve been either an operations lead or manager or lead SRE in a large product team and seen how different software components of a complex architecture come together to deliver highly available and mission critical services for the business.
• Experienced in building a highly automated production monitoring and support model, hands‑on experience integrating Splunk, Ansible, Dynatrace, Sumologic, ServiceNow, PagerDuty or equivalents. Experienced in DevOps practices and tools (CI/CD pipelines, Jenkins etc.)
• You have sound knowledge on networking concepts (TCP/IP, DNS, HTTP, TLS, OSI Model), multi-tier applications, microservice architecture, cloud hosted software stacks, and proficient in one or more of these scripting languages – Ansible, Terraform, Bash etc.
• Strong working experience with incident management and setting up monitoring alerts.
• A proactive approach to spotting problems, areas for improvement, and performance bottlenecks. Be self‑motivated, autonomous and a team player in a fast‑paced environment.
• You are an excellent communicator, planner and visioner, able to influence decision making across stakeholders. You can map and execute tactical and strategic plans for the team.
• You have competency to lead team members with differing opinions and levels of experience.
• You love what you do but you are seeking a more challenging environment.
• Experience in Identify and Access Management (IAM) Domain.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship – We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias‑free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations – We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross‑functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement – no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, Humans of Digital and much more!

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.