Senior Data Advisor: CX, Marketing & Products (Hybrid)

iA Financial Group; Quebec; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A leading insurance company in Canada is seeking a Senior Business Data Advisor to define and execute data strategies, enhancing customer experience within the Marketing and Products division. This role requires 10 years of relevant experience and advanced proficiency in French as analyses will be presented to internal stakeholders. The company offers a hybrid work environment, competitive benefits including a pension plan and wellness days, all fostering professional development and collaboration.

Benefits

Flexible group insurance

Competitive pension plan

Stock purchase plan

Vacation and wellness days

Telemedicine services

Employee assistance program

Ergonomic furniture program

Performance bonus

Qualifications

• 10 years of experience in group solutions, data analytics, or customer experience.
• Strong understanding of the insurance and group savings business domain.
• Ability to present analyses and recommendations in French.

Responsibilities

• Define and execute the data strategy and roadmap.
• Create value-added analyses for clients and teams.
• Build a holistic vision of the customer experience.
• Enhance data capabilities to support business priorities.
• Develop dashboards and KPIs in collaboration with teams.

Skills

Data strategy development

Analytics expertise

Communication skills

Tactical execution

Customer experience understanding

Français (advanced)

Job description

A leading insurance company in Canada is seeking a Senior Business Data Advisor to define and execute data strategies, enhancing customer experience within the Marketing and Products division. This role requires 10 years of relevant experience and advanced proficiency in French as analyses will be presented to internal stakeholders. The company offers a hybrid work environment, competitive benefits including a pension plan and wellness days, all fostering professional development and collaboration.