Senior Consultant

Infosys; Saskatoon; On-site; CAD 100,000 - 125,000; Full time

Job summary

A technology consulting company is seeking an Application & Production Support Consultant in Saskatoon. Candidates should have at least 4 years of IT experience and a Bachelor's degree. Role responsibilities include incident management, troubleshooting, and performance optimization. The company offers equal employment opportunities and prefers candidates who can commute or relocate. Strong skills in tools like ServiceNow and JIRA are valued. This position may require occasional travel.

Qualifications

• At least 4 years of Information Technology experience.
• Candidates must be authorized to work for any employer in Canada.
• Must be willing to relocate to Saskatoon if not local.

Responsibilities

• Provide application and production support.
• Handle incident, problem, and change management.
• Conduct root cause analysis and troubleshooting.

Skills

Application & Production Support (L2/L3)

Incident, Problem & Change Management

Root Cause Analysis & Troubleshooting

User Access Management & Security Controls

System Monitoring & Performance Optimization

SQL Queries, Data Validation & Reporting

Education

Bachelor’s degree or foreign equivalent

Tools

ServiceNow

JIRA

Azure DevOps

MS 365

Job description

Overview

Job Description

Infosys is hiring for Application & Production Support.

Responsibilities

• Application & Production Support (L2/L3)
• Incident, Problem & Change Management
• Root Cause Analysis & Troubleshooting
• User Access Management & Security Controls
• System Monitoring & Performance Optimization
• Documentation, Knowledge Base & Training
• SQL Queries, Data Validation & Reporting
• Tools: ServiceNow, JIRA, Azure DevOps, MS 365

The position entails sitting as well as working at a computer for extended periods. Should be able to communicate by telephone, email or face to face.

Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution.
• At least 4 years of Information Technology experience.
• Candidates authorized to work for any employer in Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
• Candidate must be located within commuting distance of Saskatoon or be willing to relocate to the area. This position may require travel.

About Infosys

EEO/About Us

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Work Location

Saskatoon

Country

Canada

State / Region / Province

Saskatchewan

Company

ITL Canada

Interest Group

Infosys Limited

Domain

Engineering Services

Skillset

Process|Maintenance and Production Support process|Support Process - Steady state

Job Role

Consultant - CAN