Senior Architect

Pro-Demnity Insurance Company; Toronto; Hybrid; CAD 120,000 - 150,000; Full time

Job summary

A leading insurance firm in Ontario is seeking a Vice President of Client Experience, Marketing and Communications to support architects through various advisory and educational initiatives. The ideal candidate will possess at least 10 years of architectural experience and strong communication skills. This full-time role offers competitive compensation and opportunities for professional growth within a collaborative environment.

Benefits

Competitive compensation

Comprehensive benefits

RRSP matching

Professional development support

Qualifications

• Minimum 10 years of experience in architectural practice.
• Deep knowledge of project delivery, contract administration, and practice management.
• Organized, reliable, and comfortable working independently or as part of a team.

Responsibilities

• Support insured architects during the claims process.
• Build meaningful relationships with architects across Ontario.
• Act as a subject matter expert and contribute to content for communications.

Skills

Project delivery

Contract administration

Exceptional communication skills

Analytical abilities

Microsoft Office 365

Education

Membership in Ontario Association of Architects (OAA)

Job description

Overview

Vice President, Client Experience, Marketing and Communications – Pro-Demnity Insurance Company. We are a multidisciplinary team of architects, lawyers, insurance professionals, and risk advisors serving Ontario’s architectural community. This role offers a unique opportunity for a mid- to late-career architect to leverage expertise outside traditional practice while making a tangible impact on the profession.

Join Pro-Demnity as an architectural expert & advisor. We enable architects to take risks safely and confidently to design a better world. This role sits in the Centre of Architectural Expertise and works cross-functionally with Claims, Legal, Risk Services, Risk Education, Underwriting, and Marketing & Communications. You’ll bridge architectural practice and professional liability, advising firms, helping manage claims and risk, and contributing content to our podcast, blog, and website.

This role is ideal for an architect who wants to stay close to the profession, give back, and bring wisdom and clarity to Ontario’s architectural community.

Key Responsibilities

• Support for Claims & Legal Defense
  • Collaborate with lawyers, claims specialists, and other architects to investigate, analyze, and develop strategies in response to professional liability claims.
  • Support insured architects during the claims process, helping contextualize practice decisions and defend their professional judgment.
• Risk Management & Advisory Services
  • Provide practical advice to architectural practices on how to manage both insured and uninsured risks.
  • Offer contract and documentation guidance to firms seeking risk-reduction strategies in day-to-day operations.
  • Contribute to internal claims reviews, risk bulletins, and special initiatives.
• Client Engagement & Relationship Building
  • Build meaningful relationships with architects across Ontario through advisory calls, education sessions, and direct support during challenging practice issues.
  • Participate in outreach efforts to elevate the profession’s understanding of risk and liability.
• Thought Leadership & Content Development
  • Act as a subject matter expert and contribute to content for Pro-Demnity’s communications (podcast, blog, website) and educational activities and events. Help shape relevant and accessible materials on professional liability, emerging practice trends, and lessons learned from claims.
  • Work with cross-functional teams to continuously improve the value of our products and services for Ontario architects.
  • Assist in identifying patterns and emerging risk trends that can inform future offerings or educational tools.
• You Will Regularly Interact With:
  • Fellow architects at Pro-Demnity
  • Claims professionals and legal counsel (internal and external)
  • Ontario-based architectural firms
  • Risk educators and communications professionals
  • External experts and consultants

About You

You’re an experienced and empathetic architectural professional who wants to use your career insights to uplift the next generation, reduce risk for your peers, and champion the profession.

Required Qualifications

• Member in good standing of the Ontario Association of Architects (OAA)
• Minimum 10 years of experience in architectural practice
• Deep knowledge of project delivery, contract administration, and practice management
• Exceptional written and verbal communication skills (bonus if you’ve written or spoken publicly before)
• Strong analytical and critical-thinking abilities
• Organized, reliable, and comfortable working independently or as part of a team
• Proficient in Microsoft Office 365 or similar tools

Nice to Have

• Familiarity with construction law or professional liability insurance
• Previous involvement in education, mentorship, or public speaking
• Experience writing articles, creating content, or presenting at conferences or webinars

Why Join Us

• Help shape the future of architectural practice in Ontario
• Use your knowledge to educate, empower, and protect your peers
• Enjoy a dynamic, mission-driven work environment with flexibility and professional growth
• Receive competitive compensation, comprehensive benefits, RRSP matching, and professional development support
• Participate in a collaborative, hybrid team that values trust, accountability, innovation, and collaboration

How to Apply

Please submit your CV along with your Cover Letter, both in PDF format only, to [e-mail].

About Us

Pro-Demnity Insurance Company proudly supports Ontario’s architects with professional liability insurance and risk management solutions, so they can design the structures we live, work and socialize in. Although a wholly owned subsidiary of the Ontario Architects Association, we operate independently from the OAA with our own Board of Directors and management team (www.prodemnity.com).

Our Cause: to support the architectural profession to take the risks necessary to design a better world. We enable the improvement of society and human interaction through better design by supporting the wise, effective, and efficient management of risk.

Our Purpose: to be the trusted ally to protect and defend the architectural profession and their families by strengthening and supporting their resiliency to the risks associated with practice.

Our Ambition: to strive each day to be the authority on risk, resulting in financially sustainable practices that unleash the full potential of the profession to improve society and human interaction through better design.

In pursuing our Purpose and Ambition, we build upon our core values of Trust, Accountability, Collaboration, and Innovation.

Pro-Demnity is an equal opportunity employer and is committed to fostering an inclusive, accessible, and respectful environment where everyone feels valued and supported. We welcome applications from individuals of all backgrounds, genders, and sexual orientations. We are committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the recruitment process, please let us know. We will work with you to meet your needs. Applicants are invited to voluntarily self-identify if they belong to one or more designated employment equity groups. This information is collected for equity, diversity, and inclusion purposes and will be kept confidential.

Seniority level: Mid-Senior level. Employment type: Full-time. Industry: Insurance.

Note: The original listing included additional boilerplate or unrelated postings; this refined description focuses on the stated role of Vice President, Client Experience, Marketing and Communications and excludes extraneous postings.