Senior Advisor & Digital Communications & Web Services

Covenant Health Canada; Edmonton; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A healthcare provider is looking for a Senior Advisor in Digital Communications & Web Services to lead digital transformation initiatives in Alberta. This role requires a degree in a relevant field and a minimum of five years’ experience with digital solutions. The position involves managing digital projects, optimizing content, and working collaboratively to enhance user experiences. This hybrid role necessitates a strategic thinker committed to improving health services through effective digital communication.

Benefits

Mentorship opportunities

Continuing education support

Flexible work environment

Qualifications

• Minimum five years’ experience in digital solutions.
• Experience with web design and development.
• Proficiency in Google Analytics and related tools.

Responsibilities

• Lead the design and development of digital user experiences.
• Oversee project management cycle for digital platforms.
• Consult with stakeholders to define digital communications goals.

Skills

Leadership

Strategic thinking

Project management

Digital communication

User-centered design

Web analytics

Education

Degree or diploma in web development or related field

Tools

Google Analytics

Content management systems

Google Tag Manager

Job description

Senior Advisor- Digital Communications & Web Services

Are you a self-driven, strategic and collaborative professional who is passionate about digital communications, especially within a healthcare environment? Are you experienced at supporting digital transformation initiatives within large scale organizations? If this is you, we may just have your perfect opportunity! Covenant Health is hiring for a Senior Advisor, Digital Communications & Web Services to serve as an integral member of our team. This position reports to the Manager, Digital Comms & Web Services and involves providing leadership to the organization’s internal and external digital communications efforts. As the digital subject matter expert on key projects and initiatives, the position provides direction, planning, development, and implementation of technical solutions to support organizational priorities within Covenant’s digital ecosystem. We are in search for an individual who has a proven track in leveraging their strategic thinking, consultation and teamwork skillsets to contribute to a variety of digital projects and initiatives to advance the strategic directions of the organization. Your experience in leading technical & non-technical teams, project management and change management will be useful in fostering a digitally savvy culture in Covenant Health. Apply to join our team today! Covenant Health is proud of its 150-year history of delivering quality Catholic health services to Albertans, and a mission which calls us to care for the whole person- body, mind and soul. With 17 sites across the province, we strive to create vibrant communities of health and healing. For 10 years running, Covenant Health has been a recipient of the Alberta’s Top 75 Employer award. Note: This is a hybrid role requiring three days a week in office in Edmonton, AB.

Description:

This Senior Advisor position will provide operational and project leadership in driving the design & development of Covenant’s digital user experiences; Oversee the project management cycle for digital platforms; Lead and/or support the planning and implementation of digital solutions to maintain and enhance online technologies, products and assets, including websites, intranets, SharePoint and Teams sites. The incumbent will also adopt and champion a user-centered design approach to optimize digital products and solutions around the needs of internal and external stakeholders; Contribute to the development of digital governance processes; Monitor Covenant’s digital channels and products and enforce governance where necessary; Advise the team on using content management systems and ensure the standards and processes for publishing and web accessibility are met; Provide consultation and leadership to client areas, leaders, and colleagues to define requests, translating their communications and business goals into appropriate user-centric digital assets and experiences. This position will Work collaboratively with team members to develop digital products and implement digital communications strategies and/or tactics; Configure, maintain, and optimize various digital tools, including analytics, user behavior, site performance and optimization, web surveys, live chat, email and marketing automation software; Evaluate performance of digital platforms and assets in relation to goals and makes recommendations for continuous improvement; Translate analytics into tangible recommendations and meaningful actions to improve performance, user experience, findability, and searchability; Provide subject matter expertise to help build a data-driven digital team; Carry out other duties within the scope of this position. This position is non-unionized.

• Classification: Senior Advisor
• Union: COV OUT OF SCOPE
• Unit and Program: Digital Communications & Web Services.
• Primary Location: One Twelve Campus
• Location Details: Eligible to work hybrid (on/off site) within Alberta
• Employee Class: Regular Full Time
• FTE: 1.00
• Hours per Shift: 7.75
• Posting End Date: 17-FEB-2026
• Date Available: 16-MAR-2026
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Hourly Salary: $36.25
• Maximum Hourly Salary: $54.37
• Vehicle Requirement: Not Applicable

Required Qualifications

A degree or diploma in web development or design, computer sciences, information technology, business, digital marketing, communications, or related field. Minimum five years’ experience leading, planning, developing, implementing, and evaluating digital solutions. Demonstrated experience with web design, front- and back-end development, and site management using content management systems. In-depth understanding and experience defining information architecture for content delivery within an ecosystem of websites, microsites, and intranets. Ability to create and/or adapt design, including wireframes and visual mock-ups. Ability to coordinate all phases of digital development, ensuring project alignment with business objectives. Comprehensive understanding of web-based communication principles and best practices. Proven experience working with Google Analytics 4, Google Tag Manager, Looker Studio and other web analytics tools. Note: Please submit a cover letter with your resume in a single PDF to apply for this position. We look forward to hearing from you!

Additional Required Qualifications

Ability to think strategically with proven critical thinking and problem-solving skills. Effective communicator with client-focused orientation and commitment to providing quality service. Proven ability to interface with and manage multi-level stakeholders. A self-motivated and directed team player with a proactive, show initiative mindset. Strong commitment to personal development and participation in continuing education activities to enhance knowledge of digital marketing trends, best practices, and new technologies.

Preferred Qualifications

Solid understanding of HTML, CSS, and JavaScript. Knowledge of digital project management methodologies. Understanding of digital tools for usability, accessibility, and behavioral tracking. Demonstrated understanding of emerging trends and application in digital communications and technology, particularly AI. Commitment to continuous quality improvement. Drupal, OpenText and SharePoint developer experience. Google Analytics certification. Healthcare and/or public sector environment experience.

Hiring Requirements

Please submit your resume to apply. We will review only the information provided in your resume during the screening process.

The following must be provided prior to your first day of work:

Security Screening : As a condition of employment, all employees are required to provide a satisfactory Criminal Record Check and to disclose of previous convictions, record suspensions or pardons received for charges of sexual assault or other sexual offences to Covenant Health prior to commencement of any work, including training or orientation shifts.

Be the Difference

Covenant Health invites you to be the difference in people's lives, your career, and your community. Guided by faith-based values, integrity, and compassion, every role contributes to person-centered care and a deeper purpose. Employees are supported through mentorship, education, and growth opportunities, working with inclusive teams that value collaboration and belonging. Together, Covenant Health advances healthcare innovation and shapes a healthier, more compassionate future for Alberta and beyond.

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