Senior Account Manager (Remote, Montreal)

Blacksmith Agency LLC; Montreal; Remote; CAD 90.000 - 130.000; Vollzeit

Zusammenfassung

Blacksmith Agency LLC is seeking a Senior Account Manager to own and grow a book of recurring agency clients. The role is remote, with the sales team bringing in new clients while you retain and expand existing relationships.

Requirements include agency account management experience, a proven track record of client retention and upsells, and strong communication with senior stakeholders. A base salary plus commission is offered, split 50/50.

Qualifikationen

• Agency account management experience in marketing, digital, creative or advertising
• Proven track record of keeping clients and selling more work with measurable results
• Comfortably carrying a sales quota
• Clear, calm communication with senior client stakeholders

Aufgaben

• Own a book of recurring agency clients and drive retention and renewals
• Identify upsell opportunities and expand projects within each client
• Meet and exceed a seven-figure annual quota for retention and upsells
• Collaborate with strategists and delivery teams to present a single, coherent voice to clients

Kenntnisse

Agency account management

Client retention

Quota management

Clear communication

Jobbeschreibung

About The Role

Blacksmith Agency is a remote digital agency running paid media, SEO, CRO and web for marketing-led brands. As Senior Account Manager you own an established book of recurring agency clients. Our sales team wins new clients; you keep them and grow them.

Blacksmith Agency

• Account Management
• Full time
• Remote (USA or Canada)

What You Will Own

• Retention across your book: the relationship, the renewal and the early warning when an account is drifting.
• Upsells and expansion: finding the next project inside each client and selling it.
• A seven-figure annual quota across retention and upsells.
• Working with the strategists and delivery team who run the work, so the client hears one clear voice.

What You Need

• Agency account management experience. Marketing, digital, creative or advertising agency. This is a must.
• A record of keeping clients and selling them more work, with numbers you can walk us through.
• Comfort carrying a quota.
• Clear, calm communication with senior client stakeholders.

Base plus commission, split 50/50.