Senior Account Director – Major Accounts

Aon; Montreal; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading global firm is seeking an experienced Senior Account Director to manage major accounts in Montreal. The role includes overseeing client service, developing strong insurer relationships, and customizing insurance solutions for large clients. Candidates should have 10-15 years of experience in commercial insurance, possess negotiation skills, and be bilingual in French and English. The company fosters an inclusive culture and offers a comprehensive benefits package, including Global Wellbeing Days.

Benefits

Comprehensive benefits package

Global Wellbeing Days

Flexible working solutions

Qualifications

• Minimum 10 to 15 years relevant experience in commercial property and casualty insurance.
• Proficient with MS Office software.
• Possess a commercial insurance license (AMF license).

Responsibilities

• Oversee client service for large and complex accounts.
• Develop and maintain relationships with insurers and partners.
• Custom design and negotiate insurance programs for major clients.
• Facilitate discussions with solution experts for cross-selling.

Skills

Negotiation skills

Client service skills

Interpersonal skills

Teamwork skills

Bilingual (French/English)

Education

Bachelor’s degree or equivalent experience

Tools

MS Office

Job description

Senior A ccount Director – Major Accounts

Are you an experienced Account Director specializing in major and complex accounts? Our Montreal team is committed to delivering exceptional service and innovative solutions to its clients. If this sounds interesting, keep reading!

Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and are passionate about helping our colleagues and clients succeed.

What the day will look like

• Complex Account Management: Oversee all aspects of client service for large and complex accounts, ensuring flawless quality and high client satisfaction.
• Market Relationships: Develop and maintain strong relationships with insurers and partners to secure optimal solutions for clients.
• Negotiation of Tailored Solutions: Design and negotiate customized insurance programs for major clients, particularly in the public and manufacturing sectors.
• Risk Management Strategies: Develop innovative risk management and risk financing strategies tailored to the needs of large accounts.
• Cross-Sector Collaboration: Facilitate discussions with Health and Wealth solution experts to identify cross-selling opportunities and maximize client value.
• Administration and Compliance: Ensure all administrative tasks related to the portfolio align with client expectations and internal policies.

How this opportunity is different

This role places you at the heart of strategic decisions for major clients in the public and manufacturing sectors. You will have the opportunity to negotiate bespoke insurance solutions, develop risk management strategies, and collaborate with multidisciplinary experts to deliver an integrated approach. At Aon, your role goes beyond account management: you directly help shape innovative solutions in an environment that values integrity, diversity, and excellence.

Skills and experience that will lead to success

• Bachelor’s degree or an equivalent number of years of professional experience
• A minimum of 10 to 15 years of relevant experience in commercial property and casualty insurance and project management
• Excellent negotiation and client service skills
• In-depth practical knowledge of the insurance market, assigned client needs, and key industry sectors
• Strong interpersonal and teamwork skills
• French / English bilingualism required due to frequent interactions with clients, colleagues, or partners based in Quebec, other Canadian provinces and/or internationally.
• Proven ability to deliver exceptional client service
• Proficiency in MS Office software
• Commercial insurance license (AMF license)
• At least one of the following designations will be considered a significant asset: CRM, CIP, FCIP, and CAIB

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at [e-mail] or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.